Glynn Smith Chevrolet GMC
Opelika, AL
Filter Reviews by Keyword
By Type
Showing 282 reviews
My experience with Glynn Smith was pleasant. The staff were all friendly and courteous. I have purchased several vehicles from Glynn Smith Chevrolet over the years and have always been satisfied with the were all friendly and courteous. I have purchased several vehicles from Glynn Smith Chevrolet over the years and have always been satisfied with the service. Kudos to Walter Moore and Michael Core for making my purchase hassle free. I will definitely continue to recommend Glynn Smith to friends and family. More
Glynn Smith in Opelika, AL is definitely a professional, courteous, and all-around wonderful automobile dealership. I've had the opportunity of purchasing several vehicles from this dealership and it seems courteous, and all-around wonderful automobile dealership. I've had the opportunity of purchasing several vehicles from this dealership and it seems like each time the overall experience gets better and better. Kenny Senn and Mike Core worked hard and gave 150% from beginning to end to make sure that I was happy and satisfied with my purchase. I must say, I'll definitely be back again, and I will recommend family members and friends so that they can experience A+ customer service like none other! Linda J. Heard More
The staff at Glynn Smith Chevrolet went above and beyond to make sure I found the right vehicle to fit my families needs. They were very accommodating and friendly. It was almost like dealing with family. ( to make sure I found the right vehicle to fit my families needs. They were very accommodating and friendly. It was almost like dealing with family. (In a good way) I highly recommend you purchase your next vehicle here! More
A very wonderful easy experience. Walter was an exceptional and very credible salesman. His professionalism was exceptional as well. The dealership show great hospitality and the camaraderie betw exceptional and very credible salesman. His professionalism was exceptional as well. The dealership show great hospitality and the camaraderie between associates was genuine and that I appreciated. I would definitely be a repeat customer. More
It was an excellent experience. The entire staff went out of their way to help me get the new truck I wanted. I will definately recommend Glynn Smith Chevrolet to friends. Their new showroom is beautif out of their way to help me get the new truck I wanted. I will definately recommend Glynn Smith Chevrolet to friends. Their new showroom is beautiful as well. More
I had been looking for a new truck for about a month. Having researched online as well as visited both GMC and Chevrolet dealerships in Columbus, GA, I only got the usual runaround and empty promises of Having researched online as well as visited both GMC and Chevrolet dealerships in Columbus, GA, I only got the usual runaround and empty promises of getting the best deal. At this point being very frustrated I went online to the Glynn Smith website. It was at this time while searching their inventory I found a truck with the features that I wanted. It was late at night, so I filled out a request for a quote. The next morning I received a call before 10:00am from Billy Edge. Billy was very friendly and had all of the information on hand that I had submitted the night before. After a brief discussion he went right to work on my deal. He called back within 2 hours with a very good offer on the new truck. Having done my research online on all of the incentives and rebates, having just sold my old truck and having some GM reward points, I was in a great position to make the purchase. I countered with a final offer to see if the deal could be sweetened just a little. Billy went right to work on my behalf and called back within 5 minutes to say they could not meet my price but they were able to meet me in the middle. Now remember, at this point I have not visited this dealership. I verbally accepted the deal and advised that I would be in Opelika the next day. The next day I called Billy to let him know I was on the way. Upon arriving at the dealership the truck was parked out front all washed and ready to go. While the managers and I filled out all the paperwork, Billy went and filled the truck up with gas. This was the easiest car purchase. The deal was done on the phone and delivery went smoothly. I would recommend Billy and the Opelika Glynn Smith team for your next vehicle buying experience. I wish I had started off with Glynn Smith saving myself a month of frustration at the other dealers. More
I saw a equinox online and contacted the dealership got a rep by the name of Michael Lee.. he was very helpful over the phone.. got me pre approved and when i went there the transaction was very quick... in rep by the name of Michael Lee.. he was very helpful over the phone.. got me pre approved and when i went there the transaction was very quick... in and out in 30 min.. almost too good to be true..... well now i know why... the car was used the interior and exterior were in great condition... the car sounded ok and drove ok... it was an 07 ... with 90k miles adverstised at 9990k well when it was time to sign the papers they tacked on an extra $500 saying there were lending fees they had to add.. come to find out this is illegal in the lending world.. but they do it alot... there was supposed to be an extra key.. but they had the wrong key in the bag and i was told they would get the right key and mail it to me... the next day i realized when i turned the car off that the key wont come out of the ignition without alot of work or having to sit there for at least 5 min to get it out... so i called and told them about this right away they told me to bring it by and they would look at it. so i did a few days later because they are so far away... when i got there early on a sat morning.. the mechanics didnt even look at it.. michael looked at it and talked to a mechanic and said oh they know this is an issue with these cars all you have to do is slam the control arm into park and the key will release... what,.... but they didnt offer to have it fixed or anything basically he said because the car was so cheap its not worth it to them to fix the car... wow... no help at all... so now i have to drive around and wait to get my key out.... also to this day i still dont have that replacement key and its been over 2 weeks now... and not to mention that.. michael lee will not answer any of my calls or text.... horrible dealership... no values..... be careful More
Wait a couple of years maybe they will get things right. Such service to the customer. And things like fixing the problems on hand. I've probably been there fifteen plus times to accomplish nothing! And Mr Such service to the customer. And things like fixing the problems on hand. I've probably been there fifteen plus times to accomplish nothing! And Mr General Manager stop bashing your customers and solve the problems! More
The car salesmen here are SCAM ARTISTS!!!!! I was charged 12k over what the resale of the car I purchased. I should have researched more before I bought a car from Glynn Smith. This is not my first bad exper 12k over what the resale of the car I purchased. I should have researched more before I bought a car from Glynn Smith. This is not my first bad experience here, but it will never happen again. BUYER BEWARE!!! More