Go Luxury Auto Group

This place is an absolute joke. Should have read yelp reviews before engaging with them. Terrible customer experience. Have zero respect for their customers. We agreed on a de Should have read yelp reviews before engaging with them. Terrible customer experience. Have zero respect for their customers. We agreed on a deal, started paperwork and made an appointment to come in the next afternoon to finalize paperwork and purchase the vehicle. Two hours before my appointment I get a text saying they have sold the car this morning. Apparently an out of state buyer that they didn't know about flew in and purchased the car. I presume they had someone else interested who would pay more and used me as a pawn to tell them someone is coming in the afternoon to buy the car so you need to come in now if you don't want to lose it. I got no heads up about anything. No chance to counter. Nothing. The prior text I received was that they were having the car detailed for me. Then all the sudden it was gone. Hilarious they tried to tell me part of the reason there price was higher was because of the customer experience. Now I lost this car and let the other go I was negotiating on. Such a terrible way to do business and gives credence to every shady stereotype of a car dealership. More

Excellence can’t describe their customer service. This is our second vehicle from them. I am a very picky person when it comes to my cars , so to have an institution meet my expectations and beyond, This is our second vehicle from them. I am a very picky person when it comes to my cars , so to have an institution meet my expectations and beyond, that’s is amazing. Roderick Davis was my sales guy, would say he is a new found brother, he went over the moon to make sure our experience with them will be perfect. Very honest and good salesman. The finance team made sure we got the best rate. Thank you guys. More

I really enjoyed my experience, especially working with Rod. He was very knowledgeable on the vehicle and ensured he would do everything in his power to meet my needs. I would highly recommend Go Auto Luxu Rod. He was very knowledgeable on the vehicle and ensured he would do everything in his power to meet my needs. I would highly recommend Go Auto Luxury as they are extremely professional and care about their customers. More

Great experience! Nathan was helpful, knowledgeable and professional. I highly recommend Go Luxury and Nathan. Nathan was helpful, knowledgeable and professional. I highly recommend Go Luxury and Nathan. More

Proud new owner of new BMW 530I thanks to my friend Quintin. He was nothing short of super awesome. He listened to my situation and what I wanted and made it happen. Thank you so much Quintin. My cowo Quintin. He was nothing short of super awesome. He listened to my situation and what I wanted and made it happen. Thank you so much Quintin. My coworker asked where I got my car and I told them all go see Quintin and the Go luxury team. More

My experience at Go Luxury Auto Group was extremely disappointing. I scheduled a 6:15 pm appointment after Ryan, the salesperson, texted me at 6:30 AM to set it up. I like folks that grind that earl disappointing. I scheduled a 6:15 pm appointment after Ryan, the salesperson, texted me at 6:30 AM to set it up. I like folks that grind that early what a go getter he is. I want to start by saying Ryan was excellent — one of the best salespeople I’ve worked with. We test drove a vehicle and sat down to work out numbers. Out of nowhere, another salesperson came over and grabbed the keys off his desk and told us someone had just come in and paid cash for the vehicle. That felt incredibly unprofessional and unethical. They then tried to switch us to another vehicle we were somewhat interested in, but it had a dead battery, smelled like smoke, and was priced $4,000 higher than the original vehicle — with fewer options. That was unacceptable. Ryan was very apologetic, and I genuinely felt bad because it seemed like management forced the situation. The manager, Chris Carter, never came over to apologize, which made the experience even worse. Also, be aware that they add $3,695 to the online advertised price for items like powder coating the wheels and other add-ons. This is buried in the fine print and not clearly disclosed upfront. Overall, this was one of the worst dealership experiences I’ve had. BUYUER BEWARE!!!! More

Ethics, morals, respect, not even common curiosity is NOT what this dealership is about. Ryan our salesman was great. As far as his "team" not at all. We were in the process of negotiating and fixing to head what this dealership is about. Ryan our salesman was great. As far as his "team" not at all. We were in the process of negotiating and fixing to head into finance, (2 hours in) when we were interrupted by another salesman looking for the keys to the car we were in the process of getting. He said he just sold it. I am assuming that salesmen notified a client he had earlier that day that there was someone here to buy the car he was interested in and he came in with cash. The short man syndrome of a manager didn't even have enough respect to acknowledge or even apologize. They did try to get us in a similar vehicle, but the battery was shot and when it was manually opened it reeked of smoke. More

The whole process was efficiently handled by Nathan and Tony. I love the Porsche and it was perfectly detailed and ready to drive home. Thank you for a great experience. Tony. I love the Porsche and it was perfectly detailed and ready to drive home. Thank you for a great experience. More

Great experience with go luxury Auto. Great communication and very transparent and efficient with the entire transaction. Great communication and very transparent and efficient with the entire transaction. More

Nathan was very professional knowledgeable, helpful, and made the experience great. Will for sure recommend made the experience great. Will for sure recommend More