Jasen in the auto body said they couldn't assess the damage to my truck unless I paid $150 diagnostic fee and that the air bag sensors looked new, like they'd been recently replaced and that I probably had had recent problems with the air bag unrelated to the accident. A diagnostic fee was never mentioned in the numerous phone calls prior to bringing my truck in. So I told Jasen I want my truck back, I'll take it somewhere else. He said they already took my bumper and grill off and threw it out and I owe them. Jeffrey Winney apologized, asked for another chance, said they hadn't thrown out my bumper and grill. A week later, I was told the air bag sensors looked old and rusted (completely different story) and the insurance adjuster said that the body shop told him that the other damages I was claiming are unrelated to my accident. I told them I want my truck back to get a second opinion. Jeffrey made me pay $100 in cash to get my truck back in pieces, bumper and grill unattached, and bumper had the corner cracked. He had mentioned before that they had a hard time removing the bumper because of extra tabs on the ends they didn't know about. Now I know what he was talking about. I guess they just ripped it off. I called Jeffrey to find out about the two different stories on the sensors and the cracked bumper, but he never bothered to call me back. I received the insurance check with Goldstein's and my name on it, and Jeffrey refused to have it signed over to me even when my insurance called him personally to ask him to please sign it over.