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Goldstein Chrysler Jeep Dodge

Latham, NY

4.9
519 Reviews
Call Dealership (518) 785-4156
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968 New Loudon Road

Latham, NY

12110

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519 Reviews of Goldstein Chrysler Jeep Dodge

February 10, 2026

Set appointment for a new key and fob. Fob wont start vehicle. I now have to get more time for ff from work so you can fix what should have been tested when i was there. Asked to get tow More

by parker0603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bad service
Report | Print
Feb 13, 2026 -

Goldstein Chrysler Jeep Dodge responded

Hello Brian Connor, We are sorry you were not happy with your recent service on the 2012 Grand Cherokee. We did test the functionality of the key fob before you left. Unfortunately the trailer wiring and hitch were not factory components and were installed by an outside vendor. Although our technician checked the wiring of the harness you should go to the outside vendor to see if they can correct the issue. As for your Key and Fob, when you made us aware that it was not operating as you desired we did offer you to bring the vehicle back in , but you said you would do that when you had a chance. Please let us know if you need further assistance

February 07, 2026

Francis was friendly and competent. Everything with the purchase went smoothly. I appreciate the streamlined process. More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis Swain’s and management
Report | Print
Feb 07, 2026 -

Goldstein Chrysler Jeep Dodge responded

We are so glad you enjoyed working with Francis! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

February 05, 2026

Great service overall, and absolutely pleased with how everything came out. Service advisor was very helpful and made sure I was satisfied with the work. More

by mccopatr2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barreras, DJ McArdle
Report | Print
Feb 07, 2026 -

Goldstein Chrysler Jeep Dodge responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 05, 2026

Excellent service that valued my time! Service staff was professional and respectful. Work performed was as expected More

by vatore09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Report | Print
Feb 07, 2026 -

Goldstein Chrysler Jeep Dodge responded

We are glad everything was completed quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 05, 2026

Did the drive up lane for oil change, tire rotation and inspection. My service advisor Charles researched and got me a deal on 3 oil changes with rotation. More

by Jcfalbany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Mobey
Report | Print
Feb 07, 2026 -

Goldstein Chrysler Jeep Dodge responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2026

Very nice service area. Easy to get in and out. Comfortable waiting area also inside More

by mdoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Report | Print
Jan 09, 2026 -

Goldstein Chrysler Jeep Dodge responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

January 08, 2026

Everything was fine - only thing is the length of time to complete the sale - love the Wrangler More

by CCUNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Connor-Brandon Vachon
Report | Print
Jan 09, 2026 -

Goldstein Chrysler Jeep Dodge responded

Thank you for taking the time to leave your review. Looking forward to serving you again soon! Your feedback is very important to us. We’re always looking for ways to improve and appreciate letting us know areas where we can enhance our service.

January 08, 2026

was a very quick experience. very professional. very friendly and helpful. i received my truck the next day. More

by lhr30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jason montoya, DJ McArdle
Report | Print
Jan 09, 2026 -

Goldstein Chrysler Jeep Dodge responded

Thank you for your positive review! Your satisfaction is our top priority. We’re thrilled to hear that you had a great experience with us. We strive for excellence and are always looking for ways to improve. Hearing about your wonderful experience makes our day!

December 28, 2025

Always professional, they keep the customer informed and are as prompt and accommodating as reasonably possible. They try to do their best for/by the customer More

by sdeyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Dec 30, 2025 -

Goldstein Chrysler Jeep Dodge responded

Thank you for your positive review! Your satisfaction is our top priority. We’re thrilled to hear that you had a great experience with us. We strive for excellence and are always looking for ways to improve. Hearing about your wonderful experience makes our day!

December 23, 2025

Appointment on time. Repairs finished on time. Courteous staff and drive to office was a plus. More

by dennisjack65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Report | Print
Dec 23, 2025 -

Goldstein Chrysler Jeep Dodge responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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