Goldstein Subaru
Albany, NY
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363 Reviews of Goldstein Subaru
I bought a new 2025 Outback at Goldstein's and every step was made easy by our Sales Representative James and then the Finance Manager Kevin. James is a relaxed and easy person to converse with.and there w was made easy by our Sales Representative James and then the Finance Manager Kevin. James is a relaxed and easy person to converse with.and there wasn't a big push for a decision. James answered all questions and also gave new information in such an easy manner. Kevin was great and also relaxed going through all the paper and details of options for coverage. He never blinked with me needing more time to dissect and digest it all. This isn't puff this was a good experience. and I love my car! More
Sales always low xxxxx trade ins and don’t want to negotiate anything. Not even on the MSRP price. They told me to sell my car to Carmax and come back with the cash. That’s three out of three times si negotiate anything. Not even on the MSRP price. They told me to sell my car to Carmax and come back with the cash. That’s three out of three times since 2019. My trade in is in excellent condition and they went at least $2000 below trade in value. Goldstein made $17K when they repaired the fender bender. I only went there because they are the only ones that have a new 25 Forester I want so I can get a lower interest rate. With their numbers, I might as well get a 2026 at another dealer at the higher interest rate and still make out better. If you want a good deal, go to Troy. Always got a good deal there. These guys just want to squeeze you for every penny. Haven’t had any major issues with the service department the few times I was there but I don’t see myself going there either. More
Subaru replaced my Honda Accord's battery when, by surprise, it died at my Mom's followup visit to the company. Very friendly and knowledgeable! surprise, it died at my Mom's followup visit to the company. Very friendly and knowledgeable! More
The personnel continues to be courteous and efficient. My Service adviser, Tyler Tarbox, enthusiastically cared for my requests to inspect, correct and address any concerns, which may exist. He deserves a My Service adviser, Tyler Tarbox, enthusiastically cared for my requests to inspect, correct and address any concerns, which may exist. He deserves an A+. Also Rob Albright, assisted me with a technical adjustment relating to the dashboard and my cellphone connectivity. THAT was above and beyond the call of duty! More
Went for an oil change and tire rotation . Very quick .Friendly staff no up selling.Even got a free cup of coffee and a car wash .Nice place Very quick .Friendly staff no up selling.Even got a free cup of coffee and a car wash .Nice place More
Always feel that the service people are thorough in working on my car in finding answers to repairs. That’s way we have bought 4 cars from you. working on my car in finding answers to repairs. That’s way we have bought 4 cars from you. More
Went in to Express for an oil change. In and out in under an hour. Goldstein has never recommended work that did not need to be done, honest, trustworthy service. Where you buy your car In and out in under an hour. Goldstein has never recommended work that did not need to be done, honest, trustworthy service. Where you buy your car is as important, if not more important, than the model you buy. More
Honest, straightforward salespeople. Got me a wonderful deal and were true to their advertising. We’re also true to their word when it came to signing the final deal. Never pushy and no Got me a wonderful deal and were true to their advertising. We’re also true to their word when it came to signing the final deal. Never pushy and no pressure. Would recommend and plan to continue to do business with them. More
I have been leasing Subarus from Goldstein for many years and would go nowhere else. Amber Hayes and her crew do an outstanding job with no nonsense. Great customer service and fast turnaround every time. and would go nowhere else. Amber Hayes and her crew do an outstanding job with no nonsense. Great customer service and fast turnaround every time. Exceptional. More

