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Goldstein Subaru

Albany, NY

4.7
354 Reviews
Call Dealership (518) 690-2244

1754 Central Ave.

Albany, NY

12205

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354 Reviews of Goldstein Subaru

October 04, 2025

They were fast in performing service needed when I came to the express service line, meaning I had no appointment. They were able to identify a bad tire and that it was under warranty and so replaced it fo More

by David’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
October 04, 2025

I have been leasing Subarus from Goldstein for many years and would go nowhere else. Amber Hayes and her crew do an outstanding job with no nonsense. Great customer service and fast turnaround every time. More

by Jeffrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Hayes, Luke Goldstein, Kevin
Report | Print
September 24, 2025

Great service. Was finished it the time frame given to me. First time using their sevice, would go back again. More

by Dakkota356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha, service adviser 5 stars
Report | Print
Sep 27, 2025 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 16, 2025

I’m happy with the staff and service that I received…. Would like vending machine again for cold beverages and snacks! More

by gussy42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Sep 16, 2025 -

Goldstein Subaru responded

Thank you for taking the time to leave your review. Looking forward to serving you again soon! Your feedback is very important to us. We’re always looking for ways to improve, please let us know if there are any specific areas where we can enhance our service.

August 30, 2025

David in Service was efficient and knowledgeable. He answered my questions politely and with good humor. It took less than 10 minutes to bring my loaner car around to me, a pristine 2025 Forrester, More

by Number 1 Teacher
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in Service, and Cashier
Report | Print
Sep 02, 2025 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 23, 2025

As always, my experience at Goldstein Subaru was an encounter with caring professionals on every level. I have been doing business with Goldstein Subaru for about 20 years and I highly recommend this More

by Valeriefalzo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asaiah was the person in Express that I actually spoke with and he was great. DJ was probably the person who performed the inspection. My thanks to both. , DJ McArdle
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Aug 23, 2025 -

Goldstein Subaru responded

Thank you for the wonderful 5-star review! Your feedback is invaluable to us. We’re pleased to know that you enjoyed your experience with us. We’re always striving to deliver the best customer experience possible!

August 19, 2025

Service was quick and easy and the dealership kept me updated throughout. Great job each time I get my car serviced there More

by PAULDIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Report | Print
Aug 20, 2025 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 16, 2025

My salesman Joe and the manager Arron were very professional and made the experience seamless More

by Jhetzel44
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Aug 20, 2025 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

August 14, 2025

In 2024, one manager was so verbally abusive that we walked out of the dealership. . More

by Avoca23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DJ McArdle
Report | Print
Aug 14, 2025 -

Goldstein Subaru responded

We are sorry you were only able to rate us 1 star and feel a member of our staff did not treat you properly. We care about our customers and their satisfaction and really want to hear more about your experience to see what happened. Unfortunately since you have not posted your name or contact info we are unable to do that. Please call us at 518-869-1250 and ask to speak to a manager or feel free to call our customer service department at 518-690-2555 so we can look into your experience with us.

August 13, 2025

Good to do business with. . joe the salesman was very knowledgeable. I would refer people to him. More

by Tatter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Report | Print
Aug 15, 2025 -

Goldstein Subaru responded

Thank you for your positive review! Your satisfaction is our top priority. We’re thrilled to hear that you had a great experience with us. We strive for excellence and are always looking for ways to improve. Hearing about your wonderful experience makes our day!

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