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Goldstein Subaru

Albany, NY

4.7
408 Reviews

1754 Central Ave.

Albany, NY

12205

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409 Reviews of Goldstein Subaru

September 03, 2026

Best Dealership in the Capital Region area! Fast friendly service! Great prices for a Dealership Service Center, too. More

by deceane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy K. Deric M
September 02, 2026

Very good service and quick and that they loan you a car is the best More

by Dollard.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci
September 02, 2026

Every one at dealership was knowledgeable and extremely pleasant. James was your ideal salesman and was glad I had him to help me More

by patberbrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rossetti and other staff
Sep 02, 2026 -

Goldstein Subaru responded

Thank you for the 5-star review! We will be sure to pass the kind feedback along to James and the team. -Goldstein Subaru

September 01, 2026

This is the second car I have purchased from Goldstein Subaru. Both experiences were fantastic. Over the last 9 years they have provided personalized and amazing care to my car and myself. I just bought m More

by Nurse sparkles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
Sep 02, 2026 -

Goldstein Subaru responded

Congratulations on your new car! We are thrilled that you are always in good hands with our team and we’ll be sure to pass along your feedback to all mentioned. Thank you for choosing Goldstein Subaru over these last nine years, we look forward to many more!

September 01, 2026

Trustworthy, helpfull and respectful. Staff are always available to respond to questions. Never any concerns aabout completed work. More

by Mlmfestival
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 02, 2026 -

Goldstein Subaru responded

Thank you for your trust in our team at Goldstein Subaru! We look forward to helping you with any future needs. Have a wonderful day!

September 01, 2026

Very professional, easy to deal with. This is the third car my family has purchased from them. More

by vanullen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Benson
Sep 02, 2026 -

Goldstein Subaru responded

We are happy to hear from you! Thank you for choosing Goldstein Subaru.

August 31, 2026

I came in a week early and told the advisor I had a bad usb port and it needed to be replaced thinking they would have the part there ready to be installed. I got some song and dance that they couldn’t ord More

by deloresvanschaick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chaystin but it wasn’t his fault
Sep 01, 2026 -

Goldstein Subaru responded

Hello Darren and Dolores, We are sorry you feel inconvenienced. As a Subaru Authorized Repair facility, we are required to diagnose an issue before we can authorize a repair under warranty. Additionally, although we do have one of the largest inventories of Subaru parts in the area, we are unable to keep every part for every Subaru in stock at all times. With that being the case, we also have a policy to diagnose an issue before ordering many parts. If we do not diagnose it, it could result in additional cost to you as a consumer, as some parts are non-returnable. If you need further assistance, please let us know.

August 29, 2026

Marcie was very helpful and thorough. Always nice to have someone with a smile and being helpful! More

by silentm6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Aug 31, 2026 -

Goldstein Subaru responded

Thank you for sharing your support of Goldstein Subaru!

August 28, 2026

I worked with Tim to take care of a problem with my Outback. Tim needed order a part for the car and that was taken care of.in a very short period of time. I really appreciate his efforts. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 28, 2026 -

Goldstein Subaru responded

Hi David, we're glad Tim took care of your Outback quickly at Goldstein Subaru. We truly appreciate your support!

August 27, 2026

I had my car towed there after I got two flat tires. I was surprised that they would not offer me a rental car stating that I’m not a regular customer even thought I’ve been a loyal Subaru owner for ove More

by Jess A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure - Marcie seemed nice and helpful on day two of my rental - no complaints about her at all
Aug 29, 2026 -

Goldstein Subaru responded

Jess, we understand how stressful an unplanned vehicle repair can be. We try to accommodate all our customers during these times. Unfortunately, we didn't have any loaner cars available because they were all taken or reserved in advance for other customers. Although we were fully booked for the next day, we did our best to get you back on the road as quickly as possible. Since we did not have the correct tires in stock, we sourced them as quickly as possible, and Brandon, our service manager, discounted the parts and labor to help ease the pain. Please let us know if we can be of further assistance, but we understand you will continue working with your father at Five Star in the future.

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