
Goldstein Subaru
Albany, NY
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339 Reviews of Goldstein Subaru
It was such a pleasant experience buying this car! My sales Rob Albright was awesome! We a fews bumps along the way but he patient and supportive! I have already sang your praises to family and frien My sales Rob Albright was awesome! We a fews bumps along the way but he patient and supportive! I have already sang your praises to family and friends. When I am shopping for another new vehicle I for sure be back More
I worked Rob Albright. He was awesome. He answered all my questions and we hit a bump my lien letter release my lien for TD bank was a nightmare! He was very patient and un He was awesome. He answered all my questions and we hit a bump my lien letter release my lien for TD bank was a nightmare! He was very patient and understanding. I picked my new Impreza love it!!!!!! This was best car buying experience and I told my family when you need a car Goldstein! Very happy!!!! More
Very professional. .. let me know immediately when a problem occurred . My advisor was great ! Will definitely use them again ! .. let me know immediately when a problem occurred . My advisor was great ! Will definitely use them again ! More
I really can't say enough great things about this dealership! I'm 70 years old and this is the first good experience I've had buying a car, my sales person Joe was wonderful he listened to what I was dealership! I'm 70 years old and this is the first good experience I've had buying a car, my sales person Joe was wonderful he listened to what I was looking for and what my needs were. They have you come back in 30 days just to look over the car and answer any questions and this was a pleasure as well, I have since been back recently for my 5K oil change, tire rotation and free car wash, it took less time than expected and the cost was just what they said it would be, as I was waiting my sales person Joe remembered me and we chatted for a few minutes. The Service Tech was great and they give you a number to text any questions while you wait. These days it's so hard to find good customer service but Goldstein Subaru gives outstanding customer service! By the way i love the coffee mug and blanket i received at time of purchase just another wonderful amenity. More
My Forester had an oil leak. Goldstein took it right away. I had just gotten out of the hospital and when they found a few other things that needed attention they fixed those, to Goldstein took it right away. I had just gotten out of the hospital and when they found a few other things that needed attention they fixed those, too, so that I wouldn't have to come back right away. I find Goldstein to be a trustworthy group who will tell you clearly what needs doing and won't take advantage to charge you more than necessary. More
Excellent service and low pressure sales. Super kind and helpful throughout the whole buying process and extremely transparent. The gold standard for what buying a car should be like. Super kind and helpful throughout the whole buying process and extremely transparent. The gold standard for what buying a car should be like. More
Prompt attention for an express service- no appointment. Was greeted, process explained, and directed to the waiting area. Probably only took 20 Minutes. Staff was professional, courteous and attentive at Was greeted, process explained, and directed to the waiting area. Probably only took 20 Minutes. Staff was professional, courteous and attentive at all times. More
Paul, once again, was incredibly welcoming and professional, referenced the specifics of my previous service right off the top of his head, and moved my vehicle through the whole process in short professional, referenced the specifics of my previous service right off the top of his head, and moved my vehicle through the whole process in short order. And at the conclusion of my visit, provided me with Subaru’s scheduled maintenance recommendations and costing for same in preparation for future visits. More
My experience with Goldstein Subaru has been wonderful. I purchased my first Subaru from Goldstein a year ago I am still of the opinion that I have had wonderful service from this dealer, with exceptional h I purchased my first Subaru from Goldstein a year ago I am still of the opinion that I have had wonderful service from this dealer, with exceptional help buying the new car. Every time I’ve gone for either oil change and most recently inspection, everyone has been extremely polite, helpful, and efficient. Each time I’ve been in and out in a very reasonable time frame. I highly recommend this dealership. More