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Golf Mill Chevrolet - Service Center

Niles, IL

4.4
564 Reviews
Call Service Center (888) 985-3221

564 Reviews of Golf Mill Chevrolet - Service Center

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April 16, 2024

Charge $200 to misdiagnose problem. was going to charge over $6000 for repair that another shop did with gm parts for under $900. Don’t think i will be back and I’m going to be in the m More

by mward772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who but was service department
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Apr 30, 2024 -

Golf Mill Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (847) 696-6503 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 15, 2024

I will not take my vehicle to any other service center except for Golf Mill Chevrolet. More

by SUSANS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Carus
Report | Print
Apr 30, 2024 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

April 11, 2024

Honest and straight forward about what needs to be done and pricing. Great service done in a timely manner. Service technicians were great. More

by JN1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson
Report | Print
Apr 30, 2024 -

Golf Mill Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 10, 2024

Great service. Sean was really good and kept me updated on my vehicle and the service was quicker then expected More

by SAMUELMARTINEZ003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson, Sean Carus
Report | Print
Apr 30, 2024 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

April 10, 2024

I was in and out. Great service! Very thorough with vehicle inspection. Highly recommended to anyone. More

by QUALITYPMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson, Sean Carus
Report | Print
Apr 30, 2024 -

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 10, 2024

Went for an oil change and tire rotation and was out in 45 minutes.. Very satisfied with the service I received ☺️ More

by KARENKUREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracee Wilson, Sean Carus
Report | Print
Apr 30, 2024 -

Golf Mill Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

April 09, 2024

They were very knowledgeable and knew what they were doing. Handled my car and got it fixed More

by rfarina1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Carus
Report | Print
Apr 30, 2024 -

Golf Mill Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 06, 2024

My very first oil change on a brand new Silverado 2500HD High Counrty, and your dealership put in the wrong oil and worse yet only added 6 quarts of oil not 8, I drove it like that until the next oil change More

by bige_60016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Carus
Report | Print
Apr 30, 2024 -

Golf Mill Chevrolet responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 04, 2024

She delivers on her promises. She went out of her way to call me and keep me in the loop. Very pleasant. More

by MICHAELUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nora Diaz, Tracee Wilson
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Apr 30, 2024 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

April 04, 2024

spent 300 on transmission fluid I did not need and no one bothered to tell me. I went in because my "needed engine oil soon" light was on and it just needed resetting. More

by Kyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
manuel, Tracee Wilson, Sean Carus
Report | Print
Apr 30, 2024 -

Golf Mill Chevrolet responded

After reviewing your paperwork, you were due for the trans fluid (according to your vehicle diagnostic) and the item was approved by you prior to the work being performed. Our service department does not proceed with recommended work, unless approved by the vehicle owner.

Apr 30, 2024 -

Kyn responded

With respect, It was approved by me because im the one who walked in stating i needed trans fluid after assuming i did because my engine oil light was on. I was told no codes or anything wrong came back after diagnostic. The engine oil light was still on after the trans fluid was changed. Took it to jiffy the next day and they also did a diagnostic and checked fluids and realized all it needed was resetting. A code actually came back during their diagnostic but had nothing to do with transmission or fluid. They also informed me that my vehicle would have let me know if i need the trans fluid just as it was saying for engine oil. And also engine oil and trans fluid are two different things which i learned through jiffy. No one said a thing as stated before but they did approve my request to change the trans fluid immediately. Without checking first if i even needed it!

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