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Golf Mill Chevrolet - Service Center

Niles, IL

4.4
554 Reviews
Call Service Center (888) 985-3221

554 Reviews of Golf Mill Chevrolet - Service Center

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March 22, 2025

Golf Mill Dodge is a great service center and Brooke Wadas is an excellent rep too. All good here. More

by JMJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raelyn Scollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -Golf Mill Chevrolet

March 18, 2025

The appointment was very easy to schedule. I was greeted with my name when I came in and all the work was completed properly, and I got my vehicle back in a timely manner. More

by rfarina1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raelyn Scollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Golf Mill Chevrolet responded

Thanks for taking the time to leave a review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

March 17, 2025

Everyone in service is very kind. I recommend this dealer. Very happy with service provided. More

by VIOLETAELENA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Wadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Golf Mill Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Golf Mill Chevrolet and we hope to see you again.

March 17, 2025

I was greeted promptly upon arriving, was checked in and escorted to the waiting area. In a short time my advisor informed me of what was wrong and what it would take to repair my vehicle and I approved th More

by LYLE_HOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Golf Mill Chevrolet responded

Hi, thanks for taking the time to leave a review. We're pleased to know we have been able to exceed your expectations and really help you out!

March 12, 2025

EXCELLENT SERVICE BY ALL TO WHOM I HAD CONTACT WITH AND THE CLEAN SHOWROOM AND WAITING ROOM. More

by MUGSCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raelyn Scollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Golf Mill Chevrolet responded

Hi, thanks for taking the time to leave a review. Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 11, 2025

they are very polite and respectful to the client; they will help you without any hesitations I went home with a smile on my face. I am glad that I went there, not somewhere closer to me. I was very imp More

by pierrep50@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the names
Report | Print
Mar 14, 2025 -

Golf Mill Chevrolet responded

Hello Pierre! Thank you for the review of our dealership. I am pleased to hear you were well taken care of by our service department personnel, and look forward to providing you with excellent service for years to come! Christine Chiappetta, Customer Relations Manager Golf Mill Chevrolet www.golfmillchevy.com Direct Office: (847)696-6571 Email: christine.chiappetta@golfmillchevrolet.com

March 07, 2025

Kenzie was great! Extremely courteous and friendly, while answering all questions. She explained what was wrong, and kept me up to date on the progress. More

by DYREWOLF92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

February 28, 2025

Brooke took good care of me. Her and the tech Steve got my car fixed up quickly. More

by zombezoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Wadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2025 -

Golf Mill Chevrolet responded

Zombezoo, Thank you for the great review of our service department! Here at Golf Mill Chevy, we pride ourselves in our customer service, so it's great to hear that our staff not only met our standards, but most importantly exceeded your expectations. Thank you for your input, we look forward to serving you for years to come! Best, Christine Chiappetta Customer Relations Manager Golf Mill Chevrolet Direct Office: (847)696-6571 Email: christine.chiappetta@golfmillchevrolet.com

February 23, 2025

Great; very helpful; very informative;problem solver;follows thru: knowledgeable: She was the first person that came thru and helped us in our recall issue! More

by EJL98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raelyn Scollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Golf Mill Chevrolet responded

EJL98, Thank you so much for your feedback! We value input from all our guests and are pleased to know that you had a positive experience here at Golf Mill Chevrolet's Service Department. It's great to see that Raelyn and the rest of our staff exceeded your expectations. We look forward to keeping your vehicle in great condition for years to come. Christine Chiappetta, Customer Relations Manager Direct: (847)696-6571 christine.chiappetta@golfmillchevrolet.com

February 21, 2025

Very disappointed in previous service received and even more disappointed in the general service manager follow-up phone call. Have no desire to return for any future service at this dealership! More

by FERRETRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenzie Bradfield
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Golf Mill Chevrolet responded

Hello Gary! Upon requesting information from my service department, I was able to get more context about your visit. According to Kenzie, you came in during a particularly busy time when the service area was congested. Yet she did a great job as she always does, to ensure prompt attention. This included having all your paperwork/signatures completed in order to avoid delays. As for the labor itself, you requested that they replace the tire sensor without removing the tire from the rim. Unfortunately, our standard procedure requires tire removal for this type of repair, which she communicated clearly to you. Per Kenzie: "I provided the customer with their coupon and wished them safe travels as they were headed to Florida, doing my best to ensure they felt cared for throughout the process...I treated the customer with respect and followed the necessary procedures. I’m unsure of the source of their dissatisfaction on my end." If there is anything I can help you with please feel free to contact me directly: Christine Chiappetta, Customer Relations Manager (847)696-6571 christine.chiappetta@golfmillchevrolet.com

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