Good Brothers Dodge & Ram

Disappointed I scheduled (for the 2nd time) an appointment in regards to a recall on my vehicle and an oil change. I called first to make sure this was able to hap I scheduled (for the 2nd time) an appointment in regards to a recall on my vehicle and an oil change. I called first to make sure this was able to happen. I arrived at 930. I was waiting with my 2 year old daughter. Once there I asked if they could do an inspection sticker as well. About 30 minutes into this I was informed they could not proceed with recall due to the techfi being down. They would go ahead with the rest. Also that my car would not pass inspection due to a crack side light. A new light was ordered and I was told to come back at 1 and they would install the light and finish inspection. Once I was back there at 1, now with my two daughter's I asked if the tee techfi was up and if they could finish the recall. One gentleman at the desk said yes. After an hour I was told my vehicle was all set but they couldn't do the recall because they didn't have the part. I was checking out at this time and I asked how could they possibly not have the part as I scheduled this appointment specifically for the recall. The associate told me when I called that they did have the part but it was used for another customer. I truly couldn't believe this as it's incredibly unprofessional. I had loaded my two children in my car at this point. Another associate ran out to my car and apologized. He said that the part actually never came in and it was ordered last August. At this point I'm frustrated beyond belief as now my two kinds have missed their maps and I spent several hours at this facility when it was apparent that the car part was never there. Now, I'm waiting for another part to come in. I'm disappointed as I've been a long time customer. More

Top dealer Great service, pricing and attention to detail. Jack is great to deal with and the reason why I purchased two vehicles from them. You can tell it’s a Great service, pricing and attention to detail. Jack is great to deal with and the reason why I purchased two vehicles from them. You can tell it’s a family business that cares about every sale. More

Quick and Easy Needed a serpentine belt installed in my son's non-dodge chrysler car. Was installed same day and was very reasonably priced. I was very happy. The se Needed a serpentine belt installed in my son's non-dodge chrysler car. Was installed same day and was very reasonably priced. I was very happy. The service dept employees were very friendly as well as knowledgeable. I will definitely return for work done on all my vehicles and highly recommend them to all. More

Very pleasant, no surprises or concerns Treated very professionally and courteous. Vehicle taken in promptly and repaired fast. Completely happy with my dealership. Would recommend to all Treated very professionally and courteous. Vehicle taken in promptly and repaired fast. Completely happy with my dealership. Would recommend to all who ask. Happy we have Good Brothers More

Checkup I took my vehicle in to have the shocks and struts checked on and they were great, checked it all out, showed and explained everything to me I took my vehicle in to have the shocks and struts checked on and they were great, checked it all out, showed and explained everything to me More

Good Brothers Dodge I had a great experience at good brothers. Everyone was so helpful and made it so that I could get the truck that I wanted and the lease numbers that I had a great experience at good brothers. Everyone was so helpful and made it so that I could get the truck that I wanted and the lease numbers that worked for me. I highly recommend good brothers dodge. More

Oil change Always appreciate the work but especially the friendliness. Pat is the best. He remembers me and about me. Thank Tim for my rescue at Damians. Not as Always appreciate the work but especially the friendliness. Pat is the best. He remembers me and about me. Thank Tim for my rescue at Damians. Not as handy to get there since I no longer work at SSH but worth the trip More

Good experience We were happy and pleased to find Good Bros and Gerry3 on the internet last week, we were well received and very satisfied with the sales experience w We were happy and pleased to find Good Bros and Gerry3 on the internet last week, we were well received and very satisfied with the sales experience we had at your dealership, Gerry3 was excellent with us and were enjoying driving a new Ram truck today. More

Inspection sticker and recalls They call when finished with my truck. They offer you a ride when you drop off. Easy in and out when I picked up my truck . They call when finished with my truck. They offer you a ride when you drop off. Easy in and out when I picked up my truck . More

Airbags recalled I called in the morning had an appointment within a few days. Brought it in, the gentleman at the help desk was very kind picked it up at the end of t I called in the morning had an appointment within a few days. Brought it in, the gentleman at the help desk was very kind picked it up at the end of the day when they called. No problems no hassles. Very good service. More