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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

4.8
4,293 Reviews

2727 US-14

Janesville, WI

53545

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4,293 Reviews of Gordie Boucher Ford Lincoln of Janesville

February 19, 2026

testing my patience truck been couple diffrent times and issue isn't fixed yet poor communication More

by arnoldhoffmann
Recommend Dealer
No
Employees Worked With
jake
Feb 23, 2026 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear about your experience, Arnold, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sean Tompkins Service Manager 608-754-5511

February 19, 2026

Had an issue with one of the fobs and was taken care of immediately. Brian went over the functions of the controls with me. That went well. I think if time permitted, it would have gone better. Go was unav More

by KAREN4BEER
Recommend Dealer
Yes
Employees Worked With
Brian Gerber, Brian Gerber
Feb 20, 2026 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review, Karen! Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

February 16, 2026

Great communication with Brian and helped us along the way with our insurance company. Great service More

by M1919.30calmg
Recommend Dealer
Yes
Employees Worked With
Brian Gerber, Brian Gerber
Feb 16, 2026 -

Gordie Boucher Ford Lincoln of Janesville responded

It’s great to hear Brian’s communication made the insurance process smoother for you. We’re glad the service on your Mazda CX-5 met your expectations. Thank you for the five-star review. Sean Tompkins Service Manager 608-754-5511

February 15, 2026

Brian is awesome , he is very personable and knowledgeable. He has gone out of his way to help me resolve issues that I had with my car . More

by lkgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis, Brian Gerber
Feb 16, 2026 -

Gordie Boucher Ford Lincoln of Janesville responded

It’s rewarding to hear Brian’s personable approach and expertise helped with your Mazda CX-5 issues. Feel free to reach out anytime if there’s more we can assist with. Sean Tompkins Service Manager 608-754-5511

February 13, 2026

Great to work with Jeff, always through with service needs on my vehicle. Would highly recommend Jeff for future services. More

by DHAFFELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran, Jake Timm
Feb 14, 2026 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

February 12, 2026

All in all a very positive experience and everyone I worked with was great. I walked out of there with the car I wanted and a great deal. More

by Cynwashburn
Recommend Dealer
Yes
Employees Worked With
Ted Harris, Ted Harris
Feb 12, 2026 -

Gordie Boucher Ford Lincoln of Janesville responded

It’s wonderful to know Ted and the team provided a positive experience. We’re thrilled you walked away with the Ford Escape you wanted and felt great about the deal. Thank you for taking the time to share your feedback. Ted Harris General Sales Manager 608-754-5511

February 11, 2026

The salesperson was very polite and very helpful. Its name's Gordy. I definitely do more business with them. More

by jackson.dennis03
Recommend Dealer
Yes
Employees Worked With
Shane Lott, Shane Lott
Feb 11, 2026 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for the perfect rating. We’re glad our team provided attentive service during your used Ford F-150 purchase. We look forward to working with you again. Ted Harris General Sales Manager 608-754-5511

February 10, 2026

Very personal and communication was great He was friendly and approachable. Took the time to check on a couple of things before I made the decision on installing a new battery More

by RCRUZ_55
Recommend Dealer
Yes
Employees Worked With
Adam Quinn
Feb 10, 2026 -

Gordie Boucher Ford Lincoln of Janesville responded

It’s great to hear that you found our approach personal and appreciated the clear communication. A member of our team was happy to double-check your Ford Edge before you decided on a new battery. Thanks for your feedback and we look forward to helping you again.

February 07, 2026

They kept me well informed and took good care of me when we had a delay getting my truck done same day More

by DANO229
Recommend Dealer
Yes
Employees Worked With
Jake in service. He was awesome
Feb 07, 2026 -

Gordie Boucher Ford Lincoln of Janesville responded

Your 5-star rating made our day. We’re pleased you felt informed and well cared for despite the same day delay. Thanks for trusting us with your Ford F-150 service.

February 03, 2026

It was very easy to make an appointment. The gentleman that came out to service my car did an excellent job. More

by GGWIL
Recommend Dealer
Yes
Employees Worked With
Laura Derose, Laura Derose
Feb 03, 2026 -

Gordie Boucher Ford Lincoln of Janesville responded

We’re pleased to hear that scheduling your service appointment was seamless and that our technician delivered excellent work on your Lincoln. Thank you for sharing your feedback.

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