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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,561 Reviews
Call Service Center (608) 607-3724

2,561 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 28, 2024

Program updates should be free My extended warranty should have covered updates Many friendly people. More

by Clwilliams0
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 27, 2024

He was good with my dad but rude & alusive to me when I called to check on my car. More

by kathyloubanks
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Kathy, we can assure you that we do not find this type of behaviour acceptable, and we would like to address the situation you have described. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

January 27, 2024

Nice people, good hospitality, take pride in their work, wait time was ok Very convenient and easy More

by MARKHAMJJ
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Mark, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 27, 2024

Easy, seamless Easy to schedule. Convenient location for drop off service. Fast service and friendly staff. More

by ALSMOM929
Recommend Dealer
Yes
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 27, 2024

He was great but didn't quite get the final closing . He told us we had the first 5 oil changes then in some how changed. More

by Michaelzwil
Recommend Dealer
Yes
Employees Worked With
Ron
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 27, 2024

I'm glad the root issue of my engine and transmission leak was discovered and hopefully resolved now. More

by CLINTAKABATMAN
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 27, 2024

Nice waiting area, friendly staff, pretty quick process of waiting Received a free oil change for first one after buy8ng a new car, didn't know they did that More

by KELBELDZ16
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 26, 2024

Dropped off the truck and got a ride to work. Messaged for an update and got a loaner. Told we had extended warranty. Vehicle spent the weekend at the dealership. Picked up on Monday. Seems to be More

by SHILOT75
Recommend Dealer
Yes
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

January 26, 2024

My oil change was done in a timely manner. Waiting room was clean, and refreshments were nice. More

by katjohnson7088
Recommend Dealer
Yes
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Kat, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

January 26, 2024

Great! Friendly! Helpful! Ronald was knowledgeable and went as above and beyond to make the experience great! More

by CEXTRA334
Recommend Dealer
Yes
Employees Worked With
Ronald Blum
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

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