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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,561 Reviews
Call Service Center (608) 607-3724

2,561 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 25, 2024

1:40 appointment. Car sat parked for an hour. Took another hour for the 'works - oil change'. I requested the recommended 0w20 Mobil 1 synthetic. Dealer used 5W20 inst More

by FORDOORMAN
Recommend Dealer
No
Employees Worked With
Randy Seichter, Randy Seichter
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

January 25, 2024

Details of information was informed correctly He's a excellent person to work with Appreciated it More

by mrdilley5
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

January 24, 2024

Friendly prompt efficient Done Would recommend this service department to friends I'm done thank You More

by SUEPESTOR
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 24, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Sue, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 24, 2024

Professional representation even in the courtesy transport. Quick in and out with the problem fixed. Under promised and over delivered. More

by Easygn0
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Jan 25, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 24, 2024

No. Got exactly what I wanted in an acceptable amount of time. Everything was great! More

by tclanof5
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Jan 25, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2024

The process could have been smoother, but it was ok There was an issue and it was resolved quickly. More

by DOROTHYAK
Recommend Dealer
Yes
Employees Worked With
Ron Blum
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Jan 25, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 24, 2024

Oil change and tire rotation Service person very knowledgeable and friendly atmosphere. Service on time! More

by DPARISH1600
Recommend Dealer
Yes
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Jan 25, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

January 23, 2024

He was friendly and on time. Bob was friendly and very timely to pick up my car and drop it off. More

by Claire Beyers
Recommend Dealer
Yes
Employees Worked With
Bob
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Jan 24, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Claire, we're so glad you enjoyed working with Bob! We will be sure to share your kind words with him! We do hope we can be of assistance in the future. Take care!

January 23, 2024

Great level of service Very friendly staff and got service completed quickly. Will be back More

by CBROWN5512
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
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Jan 24, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We're looking forward to your next visit with us!

January 23, 2024

Tim has always been wonderful to work with. I was able to get in quickly and the problem was also diagnosed and fixed in a very reasonable amount of time. I would highly recommend this dealersh More

by leahmungovan
Recommend Dealer
Yes
Employees Worked With
Tim
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Jan 24, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Leah, we are glad that Tim was able to provide you with such a great experience! Thanks again for the recommendation, and have an amazing day!

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