Back

Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,417 Reviews

2,418 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

Sort by
December 14, 2023

I've always had very good experiences working with Tim. There's never any pressure to have work done and needed work is explained. The new Mazda facility also has a very pleasant waiting area. I highly rec More

by shirleylou hollerud
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 15, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, wonderful to hear! We're so glad you enjoyed working with Tim. Thanks again for the recommendation, and have an amazing day!

December 13, 2023

Was explained everything, wait was OK, provided accurate info I asked for I was not pressured into anything More

by Courtneybunderson
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Dec 13, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

December 12, 2023

Good fast service, excellent staff Reasonable price, nice waiting area, will definitely be back to service next time More

by Platinum
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
Dec 13, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day

December 12, 2023

Grest outstanding service friendly people,couldnt have picked a better place to havve purchased my truck.Thank You All. More

by CHRISPRINTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
Dec 13, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Chris, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2023

Friendly & Professional Dakota Schmaling ordered parts needed as soon as possible so the repair could be completed asap. More

by JUDY.YOSS712
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Judy, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2023

I appreciated the valet service, but not being put hold when calling. Jeff said he called with an update the first time I was there, but there was no history of it on my phone. More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

December 09, 2023

Great service . Very thorough.Clean and friendly people. Would recommend to other people. Thank you More

by terry.olson.dancer.mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Terry, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Thanks again for the recommendation, and have an amazing day!

December 09, 2023

Fair, honest, easy to work with, and trusted Great service and value Wide selection Flexible schedules More

by mbartman
Recommend Dealer
Yes
Employees Worked With
Joe Warne
Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We're looking forward to your next visit with us!

December 09, 2023

1... due to the fact that the appointment was at 2:20 and we arrived early. Didn't leave until 3:55... there were no updates for the delay while waiting.... VERY disappointed!!! Very poor customer service. N More

by TWILBERG
Recommend Dealer
No
Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

December 09, 2023

Forgot to give me a car wash. Called and the lady said that I didn’t need an appointment for an oil change. Showed up at 8am the next day and was told I needed an appointment and More

by CONNIEDAVEDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

...
114
...