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Gordie Boucher Ford Lincoln of Janesville - Service Center
Janesville, WI
2,422 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,422 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center
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December 09, 2023
1... due to the fact that the appointment was at 2:20 and we arrived early. Didn't leave until 3:55... there were no updates for the delay while waiting.... VERY disappointed!!! Very poor customer service. N we arrived early. Didn't leave until 3:55... there were no updates for the delay while waiting.... VERY disappointed!!! Very poor customer service. Not the first time this has happened. More
by TWILBERG
Verified Customer
December 09, 2023
Forgot to give me a car wash. Called and the lady said that I didn’t need an appointment for an oil change. Showed up at 8am the next day and was told I needed an appointment and Called and the lady said that I didn’t need an appointment for an oil change. Showed up at 8am the next day and was told I needed an appointment and they couldn’t help me. More
by CONNIEDAVEDAVIS
Employees Worked With
Randy Seichter
December 09, 2023
Friendly & Professional Dakota Schmaling ordered parts needed as soon as possible so the repair could be completed asap. needed as soon as possible so the repair could be completed asap. More
by JUDY.YOSS712
December 09, 2023
Although the work I wanted was done I feel because I have a 2002 Ford Focus that I simply was rushed through the process unlike when I'm there with my 2017 Explorer a 2002 Ford Focus that I simply was rushed through the process unlike when I'm there with my 2017 Explorer More
by trailerman96
December 09, 2023
Very straight forward no nonsense Very straight forward no nonsense. Handled problems immediately and sent me on my way. Explained the problem and total cost. A very rewarding experience no nonsense. Handled problems immediately and sent me on my way. Explained the problem and total cost. A very rewarding experience More
by Richardmusgrove49
December 09, 2023
Nah Lol You lost me at add more words to something I did not want to do but you got all the words to accept the review not want to do but you got all the words to accept the review More
by Pags1217
December 09, 2023
Fast and courteous service. Got the tires I needed the day after I called. Transportation back to my work is a plus. Got the tires I needed the day after I called. Transportation back to my work is a plus. More
by GREGAE9W
Employees Worked With
December 09, 2023
They have a good service. They are so kind and they are very respectful with everybody every time you arrive there. They are so kind and they are very respectful with everybody every time you arrive there. More
by Vianeycs2838
December 09, 2023
I appreciated the valet service, but not being put hold when calling. Jeff said he called with an update the first time I was there, but there was no history of it on my phone. when calling. Jeff said he called with an update the first time I was there, but there was no history of it on my phone. More
by Ram
Employees Worked With
December 09, 2023
Everybody is very accommodating The service is always very good. The dealer is always neat and orderly. very good. The dealer is always neat and orderly. More
by SHERWOODNKM
