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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,429 Reviews

2,429 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 02, 2023

A suggestion would be to undercut prices of other dealerships increasing your repair work increasing exposure and therefore increasing the likelihood of increased auto sales. More

by mer4mir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

December 02, 2023

I bought a new vehicle from here in 2018. Had no issues. Purchased another new one, 2022 F150 recently at a dealership farther away. Wanted to get issues looked at because this dealership is More

by ycobra33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

December 01, 2023

I wasn't thrilled with the treatment I received from Randy but otherwise the wait wasn't long and I could be on my way quickly. More

by Tazjules73
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

December 01, 2023

I always feel confident that my car repairs are properly done. The service person is very professional, friendly and answers any questions I may have. More

by DIANNE.ART23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person for Mazda
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2023

Everybody was friendly & professional I have never had a bad experience there I'll be back More

by Cenaw73
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2023

I dropped my Ford truck off for an oil change and recall services. Dakota called a few times to report progress which I appreciated. Will recommend this dealership. More

by Diane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Diane, we are glad that Dakota was able to provide you with such a great experience! Thanks again for the recommendation, and have an amazing day!

December 01, 2023

Were able to solve my problem The problem was difficult to diagnose because it was an electronic problem More

by LARRYLEQUE
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 01, 2023

Dealership is responsive to customers' needs. Service was quick Team members were all helpful and nice More

by MIKE.MCNICOL
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Mike, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

December 01, 2023

Liked the video when they did the oil change. Elisha has always kept me informed. More

by BDKIELAR
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that Elisha was able to provide you with such a great experience! If you're ever in need of more help, please let us know!

December 01, 2023

An amazing place to go for service The Boucher Team did an amazing job Thank You More

by jason.molle
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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