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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,454 Reviews
Call Service Center (608) 607-3724

2,454 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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November 09, 2023

Satisfied with service received, staff was helpful and accommodating. Would recommend in the future. Used the collision center More

by DHAFFELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophie and Andrew
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Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 09, 2023

Thre schedule was convenient, service excellent and very prompt. The service person also provided me with additional useful information. More

by TBUMSTED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at 608-754-5511 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

November 09, 2023

Very easy, and courteous to work with. Also happy with the price that they offered for my vehicle. More

by steve.enerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Steve, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

November 09, 2023

I believe it is the Best Dealership I have ever dealt with. Great Service Department. More

by MZINTAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2023

Scheduling is always easy and convenient. They communicate clearly and provide quality service every time. More

by PMAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! Thank you for the great rating and please come back to see us again.

November 09, 2023

Great customer relations. Very nice people. Super deals. Ford points let me pay for my oil change and buy something for my car! The waiting room is one of the best. More

by BADGER5775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
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Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please let us know if we can ever help you in the future.

November 08, 2023

Great customer service everyone was kind done in a timely fashion. Got in the car oil said 100% looks good. Had to drive about 60 miles Road like a cement truck. 40 lb of air instead of 35 lb of air. Pain More

by ptrules46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Nov 09, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2023

Taken care of, top notch service. Vehicle repair in a timely manner. Excellent match of paint. More

by RESORTCAMPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

November 07, 2023

Sales man Joe Warne was great we love our new f150. This is a great place to buy a truck. More

by karlpkmp
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

November 07, 2023

Customer service was great. They phoned before any repairs were made and they were done in a very timely manner. More

by Barbcovington62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Report | Print
Nov 08, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We do hope we can be of assistance in the future. Take care!

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