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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,562 Reviews

2,562 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 06, 2024

Thorough Jeff explained things well, I appreciated the refrigerator with free beverages Thanks for washing my vehicle also More

by Shellyo2975
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Shelly, we are glad that Jeff was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

March 06, 2024

Was in from Wyoming in January. Had check engine light come on. Repaired. Came on after 100 miles of driving from the dealership. Came back in last week it was rechecked. New repair More

by drschambow
Purchase Time
Recommend Dealer
No
Employees Worked With
Jeffrey Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

March 05, 2024

Like what they do Like what they do - nice people- clean place- good work and you can trust them More

by KHARTMAN4
Recommend Dealer
Yes
Employees Worked With
Brian in service
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we really appreciate your positive review! If you're ever in need of more help, please let us know!

March 05, 2024

Always efficient and informative about vehicle. The staff always show they care about your car and you the customer. More

by RickV
Purchase Time
Recommend Dealer
Yes
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Rick, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2024

Always knowledgeable. Friendly. Work hard at meeting customer needs! I am always extremely satisfied with vehicle purchases More

by dgrugnal1056
Recommend Dealer
Yes
Employees Worked With
Jeff Vance
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, your satisfaction is our top priority. Please let us know if we can ever help you in the future.

March 05, 2024

I was able to have my oil changed and tires rotated in a timely manner. Because they did not have a part for my rear wiper, it was ordered. It came in quickly and was replaced in a timely manner More

by kwilli_2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

March 04, 2024

When I arrived I was greeted by Bryan - asked what I was there for scanned my car for damage . Told me it about recommendation for my year of car. Said it would be 1-1 1/2 hours and that he would call me More

by Bknake6865
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Mar 05, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

March 04, 2024

It was great Everyone was kind and helpful. I was kept well informed. Good experience More

by RCHESMORE
Recommend Dealer
Yes
Employees Worked With
Andy and Sophie in body shop
Mar 05, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 03, 2024

Past service writer was very poor but Randy and others have been providing better service without excuses More

by Coreymtolle
Recommend Dealer
No
Employees Worked With
Randy Seichter, Randy Seichter
Mar 04, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any concerns, please don't hesitate to reach out!

March 03, 2024

professional, knowledgeable, great service Tim did a great job finding answers for me regarding my vehicle's maintenance concerns. More

by NATHANWEIGEL98
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 04, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Nathan, we are glad that Tim was able to provide you with such a great experience! We do hope we can be of assistance in the future. Take care!

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