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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,414 Reviews

2,414 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 26, 2024

Dropped off the truck and got a ride to work. Messaged for an update and got a loaner. Told we had extended warranty. Vehicle spent the weekend at the dealership. Picked up on Monday. Seems to be More

by SHILOT75
Recommend Dealer
Yes
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

January 26, 2024

My oil change was done in a timely manner. Waiting room was clean, and refreshments were nice. More

by katjohnson7088
Recommend Dealer
Yes
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Kat, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

January 26, 2024

Great! Friendly! Helpful! Ronald was knowledgeable and went as above and beyond to make the experience great! More

by CEXTRA334
Recommend Dealer
Yes
Employees Worked With
Ronald Blum
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2024

Collision - adjusted prior repair as part of recommendation from service. Service - basically coordinated to determine alert going to app. More

by GALENAGAL1857
Recommend Dealer
Yes
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2024

Always a great experience whenever i need service. Friiendly staff and comfortable environment Gordie Boucher is the best More

by AndrewJacobson25
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Andrew, thank you for your kind review; we are happy to pass along your comments to the team! We're looking forward to your next visit with us!

January 26, 2024

Seamless and pleasant Purchase and delivery and closing were done well and without any hassles. Everything was great. More

by CLARKJEFF0618
Recommend Dealer
Yes
Employees Worked With
Myrick
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Clark, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! Please let us know if we can ever help you in the future.

January 26, 2024

A nice experience! The dealers are very nice and helpful! Wonderful experience with Mazda Boucher More

by binnieyao
Recommend Dealer
Yes
Employees Worked With
Casie Melton and Shawn Feldman
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2024

No thank you No No No No No No No No No No no no More

by WOODYWOOD28
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 26, 2024

Got my truck in and finished earlier than was expected. Very pleased Happy with the service More

by Stromere
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2024

Didn't diagnose correct problem so had to come twice and pay twice for same part. Also should have been covered by warranty, but not More

by WEAVERKIRT
Recommend Dealer
No
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

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