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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,385 Reviews

1,385 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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January 27, 2020

New Tires Took our Ford Edge in for four new tires. Was notified that an alignment was needed. Tires were installed and alignment was done in a timely matter. W More

by Lisa Fischer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzslez
Jan 30, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Lisa, thank you for sharing. If you would like to discuss this further, please don't hesitate to contact our General Manager, Chris Flynn, at 262-338-3379!

January 27, 2020

recall and oil change only needed a recall done and an oil change on my escape. never worked with Neil before In the service department. He did a great job and took care of More

by sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil
Jan 30, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so glad Neil provided you with excellent service here at Boucher, Sue! Thank you so much for sharing.

January 27, 2020

They went out of there way to make sure i was taken care of. I would recommend this dealership. All the sales men are freindly and ask if I been helped or need anything.They have a very large section of cars, tr More

by HDGLEN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service lady on duty
Jan 30, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your review and business!

January 25, 2020

service staff All the service staff where quick and very efficient.Love the friendly atmosphere.I will continue to bring my Ford Edge to the west bend dealership fo More

by LORICONNER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim from service
Jan 27, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We will definitely be sure to continue to provide you with the best service possible for future visits!

January 23, 2020

Service department personnel are very professional and friendly. They always answer all my questions. Waiting room very clean great snacks available. I worked with Kim and Neil! More

by TERISTRANGE
Recommend Dealer
Yes
Employees Worked With
Kim and Neil
Jan 27, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very glad we were able to provide you with friendly staff and a welcoming atmosphere! We hope to see you again!

January 23, 2020

The service was fast, courteous, professional, and on time. Angelika M. was fantastic at her job. Highly recommend. I'm always satisfied with the service. More

by NICKHERRON78
Recommend Dealer
Yes
Employees Worked With
Angelika Minor
Jan 27, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are thrilled you always have a positive experience with Angelika and the rest of the Boucher Service Team! Thanks for sharing!

January 23, 2020

Just started coming for service and everything about gordie Boucher has been excellent. Everyone has been friendly and professional. Would definitely buy a vehicle when the time arrives More

by JIMJEROME64
Recommend Dealer
Yes
Employees Worked With
Chris Wichmann
Jan 27, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are glad you have positive experiences with our Service Department, Jim! We hope to see you back at the dealership soon!

January 22, 2020

Service Department try’s to address everyone issues with a personal approach Well done.January 20, 2020 will continue to use Dealers for future service More

by KMRUESCH
Recommend Dealer
Yes
Employees Worked With
Service
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for this review! We appreciate your business and look forward to continuing to provide you with amazing service!

January 22, 2020

As usual, great service I’m very pleased to use Boucher’s service department. It’s always a pleasure to come there, because they are very welcoming, especially with coffee, More

by bobalty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Feller
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your review to us and the community!

January 22, 2020

Very easy appointment. Shuttle service was great. The oil change, tire rotation, alignment and recall service all were great. I would recommend Gordie Boucher to family and friends. Answered all my question More

by BIERSACC
Recommend Dealer
Yes
Employees Worked With
Service department – Neil
Jan 27, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing this very thoughtful review!

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