Gordie Boucher Ford Lincoln of West Bend - Service Center

Fast easy drop off and pick up Employees at Gordie Boucher have been friendly and helpful with us since we have purchased our Edge. They have outstanding customer service skills! Th Employees at Gordie Boucher have been friendly and helpful with us since we have purchased our Edge. They have outstanding customer service skills! Thank you Corey Weathers and service team! More

thanks for the car and truck service at Boucher, We appreciate the great service by the associates in the cold service garage. It nice to get an honest answer for the maintainence or repair and it is We appreciate the great service by the associates in the cold service garage. It nice to get an honest answer for the maintainence or repair and it is done correctly. Thanks, Kim G. Without the great team in service Eugene would not sell all the cars he does ! More

Dealership as a whole The sales dept. stood behind what they said they were going to do to the vehicle that I purchased which they did. I had to have the windshield replace The sales dept. stood behind what they said they were going to do to the vehicle that I purchased which they did. I had to have the windshield replaced and the shop where it was done broke the paint on the window A frame when they installed the new one. They said they didn't do it but the Boucher service dept. said they would cover it. I've never heard of a dealership coming forward and doing this. The next vehicle will come from Boucher. More

Customer Service was very professional and courteous. Barb and Angie were very helpful and kept me abreast of the service being performed. Would recommend your group to others for service and car selecti Barb and Angie were very helpful and kept me abreast of the service being performed. Would recommend your group to others for service and car selection. More

Look out for the customer first. I have had a great experience with this dealership. They are professional, courteous, and look out for the customer first. During my recent visit, a I have had a great experience with this dealership. They are professional, courteous, and look out for the customer first. During my recent visit, an issue was discovered which required my vehicle to be at the dealership longer than anticipated. Angela, the service supervisor, did a great job of keeping me in the loop as to the repair status, what was going to be needed, and how long it would take. I was able to use a loaner vehicle for the length of repair, with no questions asked. I went to Boucher because of their reputation for being thorough, courteous, and meeting the needs of their customers. I haven't been disappointed. Thank you for being a customer first dealer. More

There was a quick and easy drop off. Everything was very professional. The associate I dealt with was very good, she communicated everything to me very well. Everything was done by the time I was done with professional. The associate I dealt with was very good, she communicated everything to me very well. Everything was done by the time I was done with work. More

We are always impressed by the quality of service and friendliness of the employees. I wouldn’t go anywhere else, it’s a super team! friendliness of the employees. I wouldn’t go anywhere else, it’s a super team! More

Brake Service Barb and the service team went above and beyond to address my squeaky break issue. They truly do have the customers best interest in mind. Barb and the service team went above and beyond to address my squeaky break issue. They truly do have the customers best interest in mind. More

Initially had 4 free oil changes, and the service was almost perfect each time. However, this last oil change they didn't reset my oil life indicator, and my tire pressure monitor system wasn't set to th almost perfect each time. However, this last oil change they didn't reset my oil life indicator, and my tire pressure monitor system wasn't set to the correct wheels after the rotation. Also, I had them check one tire that had a slow leak, and I was told they didn't see any issue. Two days later my slow leak turned into a major leak, and my tire was completely flat...Side note, the muffins and latte machine are great, as well as the staff. More

Great service and always on time. Accomodating and knowing the service work can be trusted is very important. Eugene who sold me my car was one of the best experiences ever, and I con Accomodating and knowing the service work can be trusted is very important. Eugene who sold me my car was one of the best experiences ever, and I continue to recommend him to friends. More