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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,224 Reviews

1,224 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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February 06, 2020

oil change was in and out with no problems explanation of services performed straight forward easy to understand so far I am happy with this dealership and the More

by PAULSEN.MARC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Verhagen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Feb 06, 2020 -

Gordie Boucher Ford of Kenosha responded

It is a pleasure reading your kind words, Marc!

February 05, 2020

Brought my 2013 F150 in for 90K service. Check in was smooth. Took about an hour longer than estimated but wasn't an issue since Haley gave me routine updates and even offered a loaner if I needed it. More

by ASFLLM66
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Feb 05, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad Haley could successfully take care of all your vehicle's needs!

February 04, 2020

We will only use Boucher because of your great service Department and your tech Charles, he’s awesome! Alex in sales is honest, hardworking, and would adopt him in a heartbeat!!! 😃😃 More

by SUEY0
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Cooper
Feb 05, 2020 -

Gordie Boucher Ford of Kenosha responded

Your continued patronage means the world to us! Please let us know if there's anything else we can help you with in the future!

February 03, 2020

Quick & Responsive I recently went to Boucher Ford for an oil change and system check. They got me in and out quickly. They provide a friendly atmosphere. More

by wkreuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Feb 05, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your kind words about your recent visit with us!

February 03, 2020

The service I received was again excellent. The shuttle gave me a ride to where I needed to go, and my vehicle was done in a timely manner. More

by TBOYLE2
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Feb 05, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad to hear you had a good experience with us! It was our pleasure!

January 31, 2020

Quick and Great Customer Service Quick and quality job, I recommend this location for any services needed. Danny offered excellent customer service and told me it would be about 45 mi More

by Cody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Feb 03, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the 5-stars, Cody! We are glad Danny provides you with quick and excellent service!

January 30, 2020

I appreciated the help I got. I was not very impressed with how long it took. Otherwise I had a great experience at Gordie Boucher. More

by englishrider10
Recommend Dealer
Yes
Employees Worked With
Donnie Thomas
Jan 30, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. We are sorry your experience did not match your expectations. Please feel free to reach out to our General Manager, Sal Pappalardo, at 262-697-0700 with any further comments, concerns or suggestions you wish to share. We would like to make things right if you give us another chance.

January 29, 2020

Great Service Great staff and great service department. They are always willing to help and provide shuttle service to and from work. Very convenient hours and lo More

by SUMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Jan 30, 2020 -

Gordie Boucher Ford of Kenosha responded

It is a pleasure reading your kind words!

January 29, 2020

Awsome service at Boucher ford prompted service they always take care of me and my f150 I they always make sure that I'm happy with the results and yes I am thank you gordie Boucher ford!!!! More

by H20DOGG04
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Thomas, Haley Van Buren
Jan 30, 2020 -

Gordie Boucher Ford of Kenosha responded

It's our pleasure! Please feel free to contact us if there is anything we can do for you!

January 29, 2020

Quality of work was good, but not a fan of up-selling with oil change. Service tech was very nice and followed through on his promises. More

by carnmike97
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 30, 2020 -

Gordie Boucher Ford of Kenosha responded

We really appreciate your review and feedback on our business.

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