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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,224 Reviews

1,224 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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January 28, 2022

Service Tech was honest and very understanding. Spent time in reviewing the problem. We even went for a .10 minute test drive. More

by jack.ruffolo
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry
Feb 03, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5 star review!

January 28, 2022

They were personable when I picked up my vehicle, but I have to say I was disappointed to see only one auto tech wearing a mask. More

by DECORATETODAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for your review! We’ll make note of your feedback for future services!

January 28, 2022

Employees were nice, got me in for my on time scheduled appointment. Only con someone in the shop got a oil stain on my seat. More

by MRGERALDBESTERII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for your review! We’ll make note of your feedback for future services!

January 27, 2022

My tire light was on when took car in for the “works oil change” service person told me they would air up tires. Light was still on was told by service may take few days for light to go off. Had a friend ch More

by ajack930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wade Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
Jan 31, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to discuss this with our service manager. Please reach out to us at 262-697-0700 if you need further assistance. Thank you and take care.

January 25, 2022

From the first smile I received when I pulled in until the smile I received when I pulled out, a great experience. More

by MBEEMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
Feb 03, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5 star review! :)

January 24, 2022

The team at the Boucher Fleet service center is always very kind and professional. I would recommend them to anyone. More

by Greg.thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Grubb
Feb 03, 2022 -

Gordie Boucher Ford of Kenosha responded

Greg- thank you for the awesome review!

January 21, 2022

It was confusing when I entered the garage. I didn't know how far to pull up, who to talk to, do I get out of the car, etc. I would be nice if, upon entry, an employee would approach the car and give t More

by GWENESPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 03, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for your review! We’ll make note of your feedback for future services!

January 14, 2022

All went well from beginning to end. Staff was friendly and kept me updated. BoucherFord is the place to go More

by jmslagoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jan 20, 2022 -

Gordie Boucher Ford of Kenosha responded

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

January 13, 2022

Got me in on time and were very friendly. explained everything thoroughly and in words that are easy to understand More

by KPOISL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
Jan 20, 2022 -

Gordie Boucher Ford of Kenosha responded

We’re glad we were able to meet your expectations!

January 13, 2022

I was pleased with Boucher Ford effort and communications while my car was in their care. More

by MCGINNIS_R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Beaudoin
Jan 20, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for your trust, we’re thankful for amazing customers like you!

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