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Michael Yager
Michael Yager at Gordie Boucher Ford of Kenosha

Michael Yager

Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.7
368 Reviews
4.7

368 Reviews

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368 Reviews of Michael Yager

June 21, 2026

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Employee Rating

Not worth my time Leave me alone, not worth my time, I told you it only acted up sometimes. You said you could pull codes. Then said you couldn't get it to act up!! It was a big waste of my time! More

by BRYANLOECHER
Recommend Dealer
No

Other Employees Tagged: Michael Yager

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June 21, 2026

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Employee Rating

In and out, no problem. All went well. Got the truck back in a reasonable amount of time More

by FALARSENJR59
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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Jun 21, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review. We’re glad Michael and our team provided quick and efficient service for your Ford truck. We look forward to helping you with any future needs. Sal Pappalardo General Sales Manager 262-697-0700

June 20, 2026

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Employee Rating

Very good customer service Knowledge very good customer service clean I had a wonderful experience at this dealership. They are very knowledgeable, clean and have excellent customer service. More

by Sehwailkamal
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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Jun 21, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the five-star rating. We’re pleased our knowledgeable team and clean facility made your Lexus GS 350 service visit enjoyable. We appreciate you trusting us with your vehicle and look forward to helping again. Sal Pappalardo General Sales Manager 262-697-0700

June 16, 2026

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Employee Rating

Overall fine. I would appreciate less people driving, touching, etc. with my vehicle. I also appreciate the cleanliness of people getting in vehicle. More

by thomasterminella
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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Jun 17, 2026

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sal Pappalardo General Sales Manager 262-697-0700

June 15, 2026

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Employee Rating

Did a great job diagnosing my starter issue and repaired it quickly under warranty. This is my 4th starter on this truck. Ford needs better replacement parts. More

by Yodajim1977a
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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Jun 15, 2026

Gordie Boucher Ford of Kenosha responded

Dealing with a fourth starter problem on your F-150 must be frustrating. We’re glad our techs could diagnose and complete the warranty repair quickly. Thank you for your five-star review and for trusting us with your service needs. Sal Pappalardo General Sales Manager 262-697-0700

June 14, 2026

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Outstanding service and a positive experience across the board Michael answered our questions and kept us updated throughout the process More

by Davepeg216
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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Jun 14, 2026

Gordie Boucher Ford of Kenosha responded

We’re thrilled to hear you had a positive experience and found our service outstanding. Michael is glad he could answer your questions and keep you informed throughout the process. Thank you for trusting us with your Ford. Sal Pappalardo General Sales Manager 262-697-0700

June 11, 2026

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Employee Rating

Boucher Ford does a good job and they're very efficient. Appreciate the pick up service and being able to leave my car and have someone take me home and then pick me up. More

by SoulLover
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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Jun 11, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for pointing out how efficient our pickup service was for your Ford. We’re glad the transportation arrangement made your experience simpler. Please let us know if there’s anything else we can assist you with. Sal Pappalardo General Sales Manager 262-697-0700

June 10, 2026

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Michael did a great job explaining what was wrong and a potential fix.Very professional staff! More

by tjbischoffvp59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2026

Gordie Boucher Ford of Kenosha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sal Pappalardo General Sales Manager 262-697-0700

June 08, 2026

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Been in 3 times and always the same courtesy, friendliness, and efficiency. Mike is great! More

by oldleatherneck
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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Jun 08, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for trusting us with your service visits. It’s rewarding to know our team consistently provides a welcoming atmosphere and smooth experience. Michael will be pleased to hear your compliments and we look forward to assisting you again. Sal Pappalardo General Sales Manager 262-697-0700

June 06, 2026

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Employee Rating

Great communication Valet service was very very very nice. Appreciate they inspected things on the truck that they didn't need to. More

by Jtetrick560
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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Jun 06, 2026

Gordie Boucher Ford of Kenosha responded

It’s great to hear our valet team kept you in the loop and gave your Ford F-250 extra attention with thorough inspections. Thank you for sharing your feedback. Sal Pappalardo General Sales Manager 262-697-0700

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