Michael Yager
Michael Yager at Gordie Boucher Ford of Kenosha

Michael Yager

Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.7
381 Reviews
4.7

381 Reviews

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381 Reviews of Michael Yager

July 29, 2026

Dealership Rating
Employee Rating

Quick and easy check in. Nice waiting area. Work done quickly as well. Easy scheduling More

by JOEY419
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jul 29, 2026

Gordie Boucher Ford of Kenosha responded

It’s great to hear the check-in was quick and the waiting area met your needs. We’re glad scheduling was effortless and your Lincoln Navigator service was completed promptly. Michael appreciates your feedback and will share it with the team. Sal Pappalardo General Sales Manager 262-697-0700

July 29, 2026

Dealership Rating
Employee Rating

Very efficient. Mike Yager was great to work with. Kept me in the loop with everything and got my vehicle back to me as soon as possible. Very pleased with the servi More

by RTACBI
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jul 29, 2026

Gordie Boucher Ford of Kenosha responded

It’s great to hear Michael kept you informed and had your Ford F-150 back so quickly. Thank you for your 5-star review. We look forward to helping you again. Sal Pappalardo General Sales Manager 262-697-0700

July 18, 2026

Dealership Rating
Employee Rating

Seems to have solved our problem. The initial ladies who checked me in were very welcoming. Michael who filled out the paperwork for the technician and checked me out was not very fri More

by Bgschlagel
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jul 25, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback. We're pleased to hear we were able to resolve your vehicle's concern and that our team made you feel welcome when you arrived. We also appreciate your honest comments regarding your checkout experience. Providing friendly, professional service from start to finish is important to us, and we'll use your feedback as an opportunity to improve. Thank you for trusting Gordie Boucher Ford of Kenosha with your vehicle. We appreciate your business and look forward to providing you with an even better service experience on your next visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 13, 2026

Dealership Rating
Employee Rating

Everyone was very professional and courteous. Awesome dealership. Excellent service when you need a vehicle when yours is broke down. Great great service. More

by LARAWAY.LINDA35
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jul 16, 2026

Gordie Boucher Ford of Kenosha responded

We're truly grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Michael Yager and our Service Team provided professional, courteous service and made your visit a great one. It's especially rewarding to know our loaner vehicle program helped keep you on the road while your vehicle was being repaired. Providing exceptional customer care, dependable transportation solutions, and quality vehicle service is exactly what we strive for every day. We'll be sure to share your kind words with Michael and the entire Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 13, 2026

Dealership Rating
Employee Rating

Everyone was very professional and courteous. Awesome dealership. Excellent service when you need a vehicle when yours is broke down. Great great service. More

by LARAWAY.LINDA35
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jul 16, 2026

Gordie Boucher Ford of Kenosha responded

We're truly grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear our team provided professional, courteous service and that you had such a positive experience with our dealership. It's especially rewarding to know our loaner vehicle program helped keep you on the road while your vehicle was being repaired. Providing exceptional customer care, dependable transportation solutions, and quality vehicle service is exactly what we strive for every day. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 13, 2026

Dealership Rating
Employee Rating

I've worked with Michael Yager several times over the last 8 years and 3 vehicles. I've had nothing but great experiences working with him and getting my vehicle issues resolved. More

by DEANBELL2
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jul 16, 2026

Gordie Boucher Ford of Kenosha responded

We're truly grateful for your continued trust and loyalty to Gordie Boucher Ford of Kenosha. It's wonderful to hear that Michael Yager has consistently provided you with outstanding service over the past eight years and across three different vehicles. Building long-term relationships through knowledgeable advice, exceptional communication, and dependable vehicle service is exactly what we strive for every day. We'll be sure to share your kind words with Michael and the entire Service Team. Thank you again for your loyalty to Gordie Boucher Ford of Kenosha, and we look forward to taking care of you and your vehicles for many years to come! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 11, 2026

Dealership Rating
Employee Rating

Easy to work with friendly environment. And very clean Don't have any more to say More

by edgar58
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jul 16, 2026

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Michael Yager and our Service Team made your visit easy and enjoyable. Providing a friendly, professional environment, quality vehicle service, and a clean, welcoming dealership is exactly what we strive for every day. We'll be sure to share your kind words with Michael and the entire Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 05, 2026

Dealership Rating
Employee Rating

Professional and courteous and was always updated by Mr Yager When I have service performed at this dealership, I will only Mr Yager More

by TTERLETZKY
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Michael Yager provided professional, courteous service and kept you updated throughout your visit. Clear communication and exceptional customer care are exactly what we strive to deliver with every vehicle service appointment. It means a great deal to know you've chosen Michael as your preferred service advisor. We'll be sure to share your kind words with him. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle. We look forward to assisting you with all of your future service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 01, 2026

Dealership Rating
Employee Rating

Thank you for your help with the check engine light! As an out-of-town customer, the Service Center showed concern and was able to fit me in so I can get back on the road as soon as possible. I appre More

by lindell04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're honored you chose Gordie Boucher Ford of Kenosha while traveling, and we truly appreciate you taking the time to share your experience. We're thrilled to hear Michael Yager and our Retail Service Team were able to quickly diagnose your check engine light, answer your questions, and get you safely back on the road. Providing prompt vehicle diagnostics, transparent communication, and detailed technician video inspections is exactly what we strive for every day. It means a great deal to know our team exceeded your expectations, especially as an out-of-town guest. We'll be sure to share your kind words with Michael and the entire Retail Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we hope to have the opportunity to assist you again whenever you're in the area! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 30, 2026

Dealership Rating
Employee Rating

Very efficient, smooth process Picked my car up and dropped it off, efficient timely communication. More

by JAEJAE09
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Michael Yager and our Service Team provided an efficient, seamless experience from start to finish. It's great to know our Pickup & Delivery Service made maintaining your vehicle more convenient and that you appreciated the timely communication throughout the process. Providing professional vehicle service with clear communication and exceptional convenience is exactly what we strive for every day. We'll be sure to share your kind words with Michael and the entire Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

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