Michael Yager
Michael Yager at Gordie Boucher Ford of Kenosha

Michael Yager

Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.7
385 Reviews
4.7

385 Reviews

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385 Reviews of Michael Yager

October 04, 2026

Dealership Rating
Employee Rating

Great. Making sure they understood what we needed and going above and beyond to make sure it happened. More

by country_girl
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Oct 04, 2026

Gordie Boucher Ford of Kenosha responded

Knowing our service team understood your needs and went above and beyond during the service on your Ford Edge is truly rewarding. Your kind words and five-star rating mean a lot to our service department. Sal Pappalardo General Sales Manager 262-697-0700

October 01, 2026

Dealership Rating
Employee Rating

My son had fun in the kids playroom. Service was good per usual. Thanks to Elijah & John! More

by K123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Leone, Eljiah Goodwin

Oct 01, 2026

Gordie Boucher Ford of Kenosha responded

Knowing your son had fun in our play area is rewarding, and we’re glad the service on your Explorer went smoothly as always. Hearing your thanks for John and Eljiah means a lot to our service department. Sal Pappalardo General Sales Manager 262-697-0700

September 19, 2026

Dealership Rating
Employee Rating

Good work, good communication. All concerns taken care of Mike was fantastic to work with More

by DOCTROTT
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Sep 20, 2026

Gordie Boucher Ford of Kenosha responded

Our service team enjoyed addressing your concerns during the service on your Ford Edge and keeping communication clear. Hearing that Michael was fantastic to work with means a lot to us. Sal Pappalardo General Sales Manager 262-697-0700

September 16, 2026

Dealership Rating
Employee Rating

Service team. And especially my mechanic are wonderful! Ive been going to this dealership for 20 years using the same mechanic. Andrew Nielsen is the best! More

by JAKE_53181
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Sep 16, 2026

Gordie Boucher Ford of Kenosha responded

Knowing that you’ve depended on our service department and the same mechanic for 20 years means a great deal to us. It’s wonderful to hear your Dodge Charger has been in capable hands throughout that time. Sal Pappalardo General Sales Manager 262-697-0700

August 19, 2026

Dealership Rating
Employee Rating

Flawless, from start to finish! I would recommend this dealership to anyone. Very friendly staff! More

by Dashmich4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belal Barakat, Jessica Beesley

Aug 31, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the incredible 5-star review and recommendation! We’re thrilled to hear your experience at Gordie Boucher Ford of Kenosha was flawless from start to finish and that our team made you feel welcome with friendly, professional service. Whether you’re visiting us to purchase a new or used vehicle or for Ford service and maintenance, our goal is to make every experience easy, comfortable, and enjoyable. We truly appreciate you recommending our dealership to others and look forward to helping you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 29, 2026

Dealership Rating
Employee Rating

Quick and easy check in. Nice waiting area. Work done quickly as well. Easy scheduling More

by JOEY419
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Aug 11, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad your experience with the Service Department at Gordie Boucher Ford of Kenosha was quick and convenient from start to finish. From easy service scheduling and a smooth check-in to efficient vehicle maintenance and a comfortable waiting area, our goal is to respect your time and make servicing your vehicle as easy as possible. We appreciate your trust in our Ford Service team and look forward to taking care of you again! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 29, 2026

Dealership Rating
Employee Rating

Very efficient. Mike Yager was great to work with. Kept me in the loop with everything and got my vehicle back to me as soon as possible. Very pleased with the servi More

by RTACBI
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jul 29, 2026

Gordie Boucher Ford of Kenosha responded

It’s great to hear Michael kept you informed and had your Ford F-150 back so quickly. Thank you for your 5-star review. We look forward to helping you again. Sal Pappalardo General Sales Manager 262-697-0700

July 18, 2026

Dealership Rating
Employee Rating

Seems to have solved our problem. The initial ladies who checked me in were very welcoming. Michael who filled out the paperwork for the technician and checked me out was not very fri More

by Bgschlagel
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jul 25, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback. We're pleased to hear we were able to resolve your vehicle's concern and that our team made you feel welcome when you arrived. We also appreciate your honest comments regarding your checkout experience. Providing friendly, professional service from start to finish is important to us, and we'll use your feedback as an opportunity to improve. Thank you for trusting Gordie Boucher Ford of Kenosha with your vehicle. We appreciate your business and look forward to providing you with an even better service experience on your next visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 13, 2026

Dealership Rating
Employee Rating

Everyone was very professional and courteous. Awesome dealership. Excellent service when you need a vehicle when yours is broke down. Great great service. More

by LARAWAY.LINDA35
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jul 16, 2026

Gordie Boucher Ford of Kenosha responded

We're truly grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Michael Yager and our Service Team provided professional, courteous service and made your visit a great one. It's especially rewarding to know our loaner vehicle program helped keep you on the road while your vehicle was being repaired. Providing exceptional customer care, dependable transportation solutions, and quality vehicle service is exactly what we strive for every day. We'll be sure to share your kind words with Michael and the entire Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 13, 2026

Dealership Rating
Employee Rating

I've worked with Michael Yager several times over the last 8 years and 3 vehicles. I've had nothing but great experiences working with him and getting my vehicle issues resolved. More

by DEANBELL2
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

Jul 16, 2026

Gordie Boucher Ford of Kenosha responded

We're truly grateful for your continued trust and loyalty to Gordie Boucher Ford of Kenosha. It's wonderful to hear that Michael Yager has consistently provided you with outstanding service over the past eight years and across three different vehicles. Building long-term relationships through knowledgeable advice, exceptional communication, and dependable vehicle service is exactly what we strive for every day. We'll be sure to share your kind words with Michael and the entire Service Team. Thank you again for your loyalty to Gordie Boucher Ford of Kenosha, and we look forward to taking care of you and your vehicles for many years to come! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

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