Gordie Boucher Nissan of Greenfield

I came in for oil change on Aug 5th, and it was lucky I called Kyle back the following evening, to ask about car insurance. Toward the end of conversation, Kyle happened to mention a gasket he found on th called Kyle back the following evening, to ask about car insurance. Toward the end of conversation, Kyle happened to mention a gasket he found on the garage floor after I left. It was a good thing I wasn't out of state, as when we went into garage, there was a HUGE oil leak under the car. It saturated the almost the bottom half of floor under car. Kyle told me to bring it in and told me that it was "simply a plug that ripped the filter"???? I have never had anything like that happen. He guaranteed me that he would check fluids and make sure everything was okay and refill the oil. I left and over the next couple days, noticed a chirping sound coming from right front of car...odd that it would start immediately after this. I checked with some mechanics we know and they thought it might be the oil that leaked onto one of the belts. I had brought back the car once, to double check for leaks as I noticed excessive leaking from air conditioning...Kyle checked it out "to make sure I was safe" on Aug 8 and "guaranteed me that everything was refilled and safe" and "I shouldn't worry about noise". He refused to check it out, changing his story that he now "would have to charge me." I happened to check the oil myself , and it isn't even filled to the 1/4 mark. Two other guys have checked this and confirmed it. I am asking for a refund of my oil change and I want to come in and personally stand with the mechanic and verify that nothing is leaking nor any harm done to any of my belts, etc. It is too much of a coincidence that this would all happen now, and I'm not going to be taken advantage of again. The thing that really makes me mad is that if Kyle saw the gasket on the floor, he should have immediately called me to at least warn me, as he admitted he knew I was the last one to leave the station from an oil change. Found out noise was due to low oil pressure. More

From start to finish everyone at Boucher Nissan was helpful and friendly. They were ready to answer any questions you might have without making you feel you needed to wait for your sales person. They helpful and friendly. They were ready to answer any questions you might have without making you feel you needed to wait for your sales person. They went the extra step to make you feel comfortable. From the receptionist to the Sales Manager, everyone was wonderful. I was more than pleased with the customer service and attention I received from Barbara Airoldi. She was friendly, knowlegeable and definitely not pushy. She let me find my own timeline. She has great follow up that was never aggressive but always helpful and encouraged me to ask questions about anything that was confusing with my new car. Tim, in the business office, had all my paperwork ready was excellent in explaining my choices for service plans and options. It made my experience very relaxed. My new car runs like a dream. I know the Service Dept. follow up will be great since we already own a Boucher Sentra. We have never had a problem with the Service Department in the last 15 years of servicing different vehicles. From start to finish everyone at Boucher Nissan was helpful and friendly . I would highly recommend using the team at Boucher Nissan in Greenfield. They will find you what you are looking for and when you have found it, they will be there to help you acquire it and maintain it so you & your family will be safe More

My husband and I had a great buying experience working with Jason Behling at this dealership. Jason was great at keeping me up to date on finding the right vehicle for me. I would highly recommend Gordie with Jason Behling at this dealership. Jason was great at keeping me up to date on finding the right vehicle for me. I would highly recommend Gordie Boucher Nissan for a friendly, stress free car buying experience. More

My overall experience with Jason and Nisson was very good. One suggestion is that when the sales person quotes the monthly payment and say "plus tax", they tell the customer what the "plus tax" total is good. One suggestion is that when the sales person quotes the monthly payment and say "plus tax", they tell the customer what the "plus tax" total is. When a customer comes in with a budget, needing to know the bottom line price is important. More

My experience was excellent! Kip was friendly, knowledgeable and most of all let me decide to purchase without intense pressure. I ended up with a great deal on the vehicle I wanted! I highly rec knowledgeable and most of all let me decide to purchase without intense pressure. I ended up with a great deal on the vehicle I wanted! I highly recommend you go to Boucher Nissan on Highway 100 in Greenfield and ask for Kip Malmstadt. You'll be glad you did! More

Professional, friendly and informative sales experience. We bought a new Altima 3.5 SV and LOVE the car. Would highly recooment both the dealership and the car to everyone. A great experience, comfortable e We bought a new Altima 3.5 SV and LOVE the car. Would highly recooment both the dealership and the car to everyone. A great experience, comfortable environment and outstanding product. More

The sales guy was easy to work with, however the time it took to get our car prepared took too long. The sales guy and sales management were willing to work with us and were price competitive. Non relat took to get our car prepared took too long. The sales guy and sales management were willing to work with us and were price competitive. Non related to the dealership, this survey is poorly built and not user friendly in terms of submitting and having to re-enter the fields too many times. More

This was a very exciting time for me to make a purchase. My compliments to my salesperson Kip . I want you to know how much we appreciated your hard work and your patience. You truly went out of your way My compliments to my salesperson Kip . I want you to know how much we appreciated your hard work and your patience. You truly went out of your way to make this happen. More

I leased a new 2013 Nissan Rogue, and it was a great experience. The car is exactly what I was looking for, and the staff was excellent. The sales associate I worked with, Hannah Ceskowski, worked with experience. The car is exactly what I was looking for, and the staff was excellent. The sales associate I worked with, Hannah Ceskowski, worked with me to find the exact car I wanted to lease at the price I wanted to pay. I really couldn't have asked for anything more. More

I was referred to this dealership and heard several good comments from former customers. The showroom was clean, everyone was friendly, I was offered a beverage upon arrival and it was a great experience. I comments from former customers. The showroom was clean, everyone was friendly, I was offered a beverage upon arrival and it was a great experience. I test drove the vehicle and had never been given the option of taking a car on the expressway; that was nice to check out the eco and sport modes and have them explained to me while driving the car. Brad Doney the salesman went over the features of the car twice before I left. Mike explained all the paperwork, which entailed quite a bit to make sure I understood everything and Tom finished off the day with an exit interview and an additional gift. All three gentleman were pleasant and easy to work with. I would highly recommend this dealership to anyone for every type of car they sell. The entire experience was great! More