Gordie Boucher Nissan of Greenfield

They installed what needed to be installed, but they did not address my questions and concerns. After arriving home, I noticed a strong smell of burning plastic, in inquiring with the service department, th not address my questions and concerns. After arriving home, I noticed a strong smell of burning plastic, in inquiring with the service department, they declined and said it was not their doing, even though according to research, it showed that the work they did, directly impacted what we were experiencing. They offered a call back, but it was close to closing and when I asked to speak to a manager instead they put me on hold then the call disconnected. I am not 100% positive that the strong smell of burning plastic is related to the work performed. After further research it appears that the fact that the car is brand new with less than 500 miles could be the cause. That being said, the lack of care and customer service was astonishing. If the work performed ends up being the cause, we'll see what needs to be done then. Thank you. More

Person I dealt with was good. they got me in and out in a timely manner. Enjoyed grabbing a coffee in the waiting room they got me in and out in a timely manner. Enjoyed grabbing a coffee in the waiting room More

Amanda was very polite and helpful. The issues with my car were fixed quickly. She helped me when other staff ignored my issue The issues with my car were fixed quickly. She helped me when other staff ignored my issue More

The tire was pricey. They didn't wash my vehicle and left dirt inside my driver door side. They didn't wash my vehicle and left dirt inside my driver door side. More

Charged for an oil change that I had service contract for. I was told that my service would done in a hour and it took 1.5 hrs. for. I was told that my service would done in a hour and it took 1.5 hrs. More

Kory was perfect. He reminds me of my son, so respectful, helpful and caring. He made me so proud to be apart of the Nissan family and even more grateful that I chose He reminds me of my son, so respectful, helpful and caring. He made me so proud to be apart of the Nissan family and even more grateful that I chose to come to your location. Thank you. More

Very , fast , peaceful Nice staff, clean building and not busy All friendly staff busy All friendly staff More

Always great service! Friendly, prompt & courteous. Will definitely bring my Nissan back for continued maintenance & service! Friendly, prompt & courteous. Will definitely bring my Nissan back for continued maintenance & service! More

Oil change was done quickly and efficiently. I like the peace of mind of the vehicle inspection. I like the peace of mind of the vehicle inspection. More

Very easy to work with. Love the Pathfinder. Mason explained everything in detail, and let us compare different SUV's to make our decision. Love the Pathfinder. Mason explained everything in detail, and let us compare different SUV's to make our decision. More