Gordie Boucher Nissan of Greenfield

These newer staff do not have the same level of customer experience I am accustomed to and I have been going to this location for years. Not only did i have to push for work to get done correctly but also I experience I am accustomed to and I have been going to this location for years. Not only did i have to push for work to get done correctly but also I was given an estimate of $342 and i agreed to the service and ended with a $530 bill. The math wasnt mathing. Donovan needs more technical training to explain things as well as soft skill/rapport building training More

PLEASANT, HELPFUL EXPERIENCE SORRY, FLIP PHONE My seventy Eight year old fingers are getting very tired. Eight year old fingers are getting very tired. More

No eye contact when talking to me. Didnt know what he was telling me when I asked a question I was told yes. When it was a question about what is the cause when vehicles come in with t Didnt know what he was telling me when I asked a question I was told yes. When it was a question about what is the cause when vehicles come in with the same issue. Asked to talk to the tech was to see what are typical causes, was not able to. he came back with a paper that read codes when I already told him the codes when I first walked in. Told me either a battery or an entire new transmission. Asked if they replace electronics in the transmission looking for other routes because I know the transmission is not destroyed. Didn't answer me. Overall terrible and will not be returning. Call for further details More

Easy to make an appointment to work with my schedule. The vehicle was ready when stated it would be The vehicle was ready when stated it would be More

Nick was very helpful and courteous. He explained everything very well. Nick had good answers for my questions. He explained everything very well. Nick had good answers for my questions. More

The people were nice and they did a good job I would recommend other people to go there recommend other people to go there More

Overall a more relaxed and pleasant car buying experience than I've had elsewhere previously. They were helpful in making the deal happen and working with us and our situation. Erica and Prentiss were especi than I've had elsewhere previously. They were helpful in making the deal happen and working with us and our situation. Erica and Prentiss were especially great to work with. More

The services were quick and have turned out great so far, fully recommend this dealership fully recommend this dealership More

It was a good experience at the dealership. They explained what they were going to do with the car Repairs. She was also was very nice. They explained what they were going to do with the car Repairs. She was also was very nice. More

Great sales guy Scott Foote. Prentiss was great as well I would come back for my next purchase Prentiss was great as well I would come back for my next purchase More