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Gordie Boucher Nissan of Greenfield - Service Center

Greenfield, WI

4.6
2,053 Reviews

2,053 Reviews of Gordie Boucher Nissan of Greenfield - Service Center

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March 09, 2020

Very quick and professional service by everyone I interacted with. Will definitely be back for service in the future and would recommend to any of my friends. More

by amyj0316
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
Mar 11, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thank you for sharing your review to us and the community, Amy!

March 06, 2020

March oil and coolant everything was done efficiently and quickly. Also cleaned battery posts- $49 I thought that was high. coolant exchange a good spring workout and More

by BILL.KEY67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Grimm, Marissa Marino
Mar 11, 2020 -

Gordie Boucher Nissan of Greenfield responded

Bill - thank you for sharing, we really appreciate your review!

March 03, 2020

I’m never going to go back to your dealership. I would love to be able to share my totally negative experience with the entire Milwaukee area. Oh social media, maybe I will. More

by PARSREASY
Recommend Dealer
No
Employees Worked With
Duke Huffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager was the worst. Best send him on his way before you loose more customers., Marissa Marino, Jess Hendren
Mar 04, 2020 -

Gordie Boucher Nissan of Greenfield responded

We are very disappointed to hear you had a negative experience at our dealership. We'd like to rectify the situation and make things right, but unfortunately, we are unable to find your name in our system. When you have the opportunity, please reach out to our General Manager, Michael Hanson, at 414-543-1234. We value you business and understand we can always improve so we hope to speak with you soon.

February 28, 2020

Justine meets you with a smile and a sincere interest to help. The other Service Writers do the same. The job was done right and quick and got I got a clean car in addition. Great service. More

by JIMALARIO
Recommend Dealer
Yes
Employees Worked With
Chris Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justine Grimm, Marissa Marino, Dennis Casey, Matt Bogacki
Feb 28, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thanks for the review, Jim!

February 25, 2020

Great people to work with at this dealership however their service department is a rip off. I brought my vehicle in for brake service and decided not to have it completed here because their estimated re More

by BILLPEARCE5
Recommend Dealer
No
Employees Worked With
Kip Malmstadt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justine Grimm, Dennis Casey
Mar 03, 2020 -

Gordie Boucher Nissan of Greenfield responded

Mr. Pearce, Thank you for sharing a detailed review of your recent experience with us. The repair quote given to you from our dealership included using genuine Nissan parts and hardware as well as labor quoted using Nissan's Repair Service Manual. The quote was higher than the pricing you stated and received at the independent shop because they did not reflect either of those variables. If you would like to discuss this further or have any other questions, please don't hesitate to contact our Service Manager, Rob Heaney, at 414-543-1234. We hope that you will give us another chance in the future.

February 14, 2020

Quick and efficient This dealership is very good at getting the walk-in appointments (oil changes) done very quickly. I did want one other thing checked however, and was More

by nfloyd519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the woman's name who I worked with
Feb 18, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thank you for your feedback. If you have any further questions or concerns, please contact us at 414-543-1234. We hope to see you again in the future!

February 12, 2020

Did what they promised with no pressure to do more. Value for the service was very good. 45 minutes for an oil change and wash. More

by Georgepeck58
Recommend Dealer
Yes
Employees Worked With
Dennis Casey
Feb 18, 2020 -

Gordie Boucher Nissan of Greenfield responded

We are glad you had a positive experience with our Service Department, George!

February 06, 2020

Very personable and professional employees, especially Duke. Not only was my service completed faster than anticipated, it was also cheaper than originally quoted, which was a nice surprise. More

by ALOTTASASS
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thank you for sharing! Duke and the rest of the Boucher Service Department does everything they can to provide quality service at a reasonable price. We look forward to seeing you again, and safe travels!

February 05, 2020

I had a positive experience working with Rob to fix a problem with my vehicle's brakes that was caused by the service department at another affiliated dealership. More

by Sbrunner2294
Recommend Dealer
Yes
Employees Worked With
Rob Heaney
Feb 05, 2020 -

Gordie Boucher Nissan of Greenfield responded

We are thrilled Rob was able to resolve your vehicle's problem. If you are ever in need of our service again please don't think twice about coming back to us!

February 04, 2020

Even though I had made an appointment I got an email saying I missed the appointment. not sure how to interpret that? Otherwise, no concerns. More

by JMKOWOL
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
Feb 05, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thank you for sharing your feedback with us. If there is anything else we can do for you please don't hesitate to contact us!

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