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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

Overview
Employees
Reviews
Vehicles
4.7
1,203 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 1,203 reviews

October 17, 2026

Zack was Friendly, courteous, helpful. Marvin was also very approachable & offered a ride to Prime Minister, which was delightful. More

by Sherylkossow
Recommend Dealer
Yes
Employees Worked With
Zack, Marvin
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Oct 17, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Your note about our staff being friendly, attentive, and helpful really captures what our service team aims to deliver. Our team is pleased we could offer a courtesy ride to Prime Minister, and knowing it was such a delight means a great deal to us. Thank you for trusting us with your Ford Flex. Anthony Garbo General Sales Manager 262-242-1100

October 16, 2026

Broken communications and company not taking ownership of a recurring problem I think I've said enough More

by jim.esten
Recommend Dealer
No
Employees Worked With
Tim
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Oct 22, 2026 -

Gordie Boucher Village Ford of Thiensville responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Anthony Garbo General Sales Manager 262-242-1100

October 15, 2026

He was super friendly and made the finances easy to understand when closing. Unfortunately, I was never given an estimate of the loan before arriving and was just told it should be around $150/mo which More

by KILEYABERRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Cathey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hirak Patel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy saved the day and was able to get Ford to email the title
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Oct 16, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for choosing Gordie Boucher Village Ford of Thiensville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Anthony Garbo General Sales Manager 262-242-1100

October 15, 2026

Body shop did not install all the ordered parts. Had to expidite my delivery date. More

by MARKRAHAN
Recommend Dealer
No
Employees Worked With
Paul Wisner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Wisner
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Oct 19, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Anthony Garbo General Sales Manager 262-242-1100

October 15, 2026

I related the issue, they diagnosed it and repaired it quickly. Great service! Really appreciate their help. More

by KORTHALSJAMES
Recommend Dealer
Yes
Employees Worked With
Zachary
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Oct 15, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing that the quick diagnosis and repair of your Ford Escape met your needs is rewarding. Your kind words and five-star rating mean a great deal to our service team. Anthony Garbo General Sales Manager 262-242-1100

October 15, 2026

I related the issue, they diagnosed it and repaired it quickly. Great service! Really appreciate their help. More

by KORTHALSJAMES
Recommend Dealer
Yes
Employees Worked With
Zachary
Print
Oct 15, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing our swift diagnosis and repair of your Ford Escape met your expectations is rewarding. Your praise and five-star rating mean a lot to our service team. Anthony Garbo General Sales Manager 262-242-1100

October 15, 2026

I always used to be leery of car dealerships. They have a reputation of being overpriced and underserving, and my experience matched it for most of my life. Boucher Ford changed everything. They More

by abaker4624
Recommend Dealer
Yes
Employees Worked With
Multiple people in the repair department
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Oct 15, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Providing supportive and informative service is what we strive for in our service department. Knowing that our work on your Ford Escape has changed your impression of car dealerships means a lot to our team. Anthony Garbo General Sales Manager 262-242-1100

October 13, 2026

Well the extra upsells were out of control. Basically unbelievable recommendations. These are not necessary and should not have even been addressed as a service More

by DHILI1
Recommend Dealer
No
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Oct 17, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Anthony Garbo General Sales Manager 262-242-1100

October 13, 2026

It was an awesome experience. They got my vehicle back a day sooner than expected with no issues. More

by andersong5
Recommend Dealer
Yes
Employees Worked With
Tim?
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Oct 13, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing that you received your Ford Taurus back a day sooner than expected with no issues is rewarding. Your kind words and five-star rating mean a great deal to our service department. Anthony Garbo General Sales Manager 262-242-1100

Oct 13, 2026 -

andersong5 responded

I received outstanding Customer Service. The text were knowledgeable, and the service rep was very responsive, thank you.!

October 09, 2026

I always get great service at Boucher, no matter which dealership I go to. Thanks Boucher! More

by Cmandel33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 09, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Your note about always receiving excellent service highlights our service team’s dedication. We’re glad the recent service on your Ford Maverick met your expectations. Hearing your kind words and five-star rating means a lot to our service team. Anthony Garbo General Sales Manager 262-242-1100

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