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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
697 Reviews
Call Service Center (262) 257-9649

697 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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January 12, 2024

Great service Great service for my vehicle. Outstanding customer service. Very amendable to my needs More

by Sandyhuff02
Recommend Dealer
Yes
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit!

January 12, 2024

Professional and knowledgeable I felt I could trust the work being done. It was nice to be treated with such courtesy. More

by Bughs333
Recommend Dealer
Yes
Employees Worked With
Tony
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, it's been our pleasure to serve you! Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2024

They were very kind and communicative when it came to discussing my car. They clearly explained the issues and solutions and answered all my questions More

by anamortiz25
Recommend Dealer
Yes
Employees Worked With
Mike and Gary and Angie
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit!

January 12, 2024

Had my car in because it was running rough And it was put on the machine to diagnose the problem More

by DKRMA
Recommend Dealer
No
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Dkrma, we appreciate you taking the time to leave us this feedback. Your low star-rating has us concerned that there was something more we could have done to make your experience better. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.

January 12, 2024

Very efficient and timely. Valet service very helpful. Liked that a video of car condition was shared. More

by sueduver
Recommend Dealer
Yes
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We look forward to your next visit! Take care!

January 12, 2024

I was taken in immediately and the service was excellent and timely. That's about it. More

by sisaacson401
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer, Michael Wemmer
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

January 11, 2024

Always excellent service. Fast, dependable service that gives me peace of mind. Happy New Year! More

by SUE.CHOCAHOLIC
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Sue, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2024

Always great service and friendly people. Really liked the valet service. Will be back again. More

by WRX fan
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
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Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2024

Always a great experience. Disappointed the concierge service wasn't available. Mike Dallman is also great More

by Annie.krajna
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer, Michael Wemmer
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Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Annie, we are glad that Mike was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

January 11, 2024

Very helpful and caring! They answered our questions and service was very timely. It was a positive experience. More

by earthhealers
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

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