Angela Carr

After I unexpectedly encountered a 15 MPH speed bump that Milwaukee placed in the middle a 25 MPH residential street--rather than actually enforcing their own traffic laws--I dropped off my Mustang after dri Milwaukee placed in the middle a 25 MPH residential street--rather than actually enforcing their own traffic laws--I dropped off my Mustang after driving home--very slowly. Next day I talked to Adam about the situation. He suggested a full front-end and suspension inspection. I agreed. Later, Service Technician, Justen, sent me a detailed video with the results of his inspection. Surprisingly, all components were solid and roadworthy. He suggested a front-end alignment, but otherwise, no other damage or repairs needed. Great. Within a few hours, Angie called and pronounced it ready for my pickup. Later that day, I stopped by to buy an additional spare Mustang key fob. Mr. Bauer from parts actually walked out to my car with the fob to assure it worked and programmed it before charging me for the part. Very helpful. On my way out, I talked with Tim who gladly scheduled a Works appointment for my truck in the following week. Quite a team effort providing exceptional customer service from Boucher Village Ford's Service and Parts departments. Thanks everyone. More

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The service department has been very helpful with issues I was having with my vehicle. The complimentary pick up/drop off service has been a great help as well. I was having with my vehicle. The complimentary pick up/drop off service has been a great help as well. More

by GARINHAJEWSKI Verified Customer Verified Customer

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I purchased a set of four tires last year. was told my tire lug nuts needed to be replaced at recent Service. I was not shone any problem with the lug nuts. was told my tire lug nuts needed to be replaced at recent Service. I was not shone any problem with the lug nuts. More

by popearl15 Verified Customer Verified Customer

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The dealer figured out what I needed done and did a perfect job doing it. The vehicle was fixed properly and no on will see any thing what happened to it. The repair looks fantastic. perfect job doing it. The vehicle was fixed properly and no on will see any thing what happened to it. The repair looks fantastic. More

by DAVE53223 Verified Customer Verified Customer

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Great people in the service department. Best service department you can ask for. Great Great ?? Best service department you can ask for. Great Great ?? More

by Wendelburg4 Verified Customer Verified Customer

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They recorded my name wrong, they could not find me in their system No one cared to fix the issue when I asked. Poor communication. No one pays attention to details. their system No one cared to fix the issue when I asked. Poor communication. No one pays attention to details. More

by Bgaddour Verified Customer Verified Customer

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Angela is fantastic! Whenever, I come in she is in good spirits, helpful and great to work with. Whenever, I come in she is in good spirits, helpful and great to work with. More

by GEORGESLADKY Verified Customer Verified Customer

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Everyone I dealt with was very good and everyone was informative and on time. The video sent was a nice touch to explain what they found informative and on time. The video sent was a nice touch to explain what they found More

by Ddalpaos3 Verified Customer Verified Customer

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Great, friendly staff with services that go above and beyond, even willing to pick up my car at no cost. beyond, even willing to pick up my car at no cost. More

by Kristine Verified Customer Verified Customer

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Angie at the service desk was extremely accommodating and helpful during my service experience. I came in with somewhat of an emergency situation and she handled it with class. Also my overall dealership exp helpful during my service experience. I came in with somewhat of an emergency situation and she handled it with class. Also my overall dealership experience was fantastic. I would highly recommend their service department. More

by VenHorst3 Verified Customer Verified Customer

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