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Gordon Chevrolet - Service Center

Garden City, MI

4.4
40 Reviews

40 Reviews of Gordon Chevrolet - Service Center

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April 27, 2021

John was wonderful to work with and I truly felt he was giving me the best deal/option for what I could afford. He answered all my questions and guided me on what to do next to get the car I wanted! He mad More

by TK
Recommend Dealer
Yes
Employees Worked With
John Michniak
April 27, 2021

Great service! John always so helpful! Took care of the issue of my husband’s impala with a low tire pressure of his front tire ! More

by Mona
Recommend Dealer
Yes
Employees Worked With
John Belanger
April 27, 2021

Buying a car form Ryan Super was one of the best decisions I could have made! He was very honest with me and was able to get me the best price possible considering I was way over on my miles for my More

by brialear1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Soper
April 27, 2021

Ryan helped me with my first new vehicle purchase and let me TELL YOU!!! It was so pleasant and easy I couldn’t believe it! I watched all sorts of YouTube videos and articles on what to expect, and Ryan was More

by tran_scott92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Soper
April 27, 2021

Heather made the whole process super easy for my family. Hands down she gave me the best deal! I send all my family and friends to her. More

by Nicwas03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mayer
April 26, 2021

Rachel was great to work with! Extremely friendly and knowledgeable. I would definitely recommend people to see her. Thank you. Rachel! For everything!! See you next time. More

by Meg Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Morales
April 01, 2021

Took car in for one purpose, come out with another issue! I can tell you this, this was the first & last purchase and recommendation to co-workers and friends and family. Do they not get it (Gordon More

by Carrisa
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruce Bieritz
Apr 05, 2021 -

Gordon Chevrolet responded

We apologize that our service did not meet your expectations. Your review did not contain enough information us to determine who you are so we could look into your experience. We value you as a customer and would like to know more about your experience. Could you call our General Manager, Mike Porter at 734-427-6200 and share the details of your experience? We would like to see where we failed you so we can use it as a training opportunity and prevent similar instances from occurring in the future. Thank you for your feedback.

March 24, 2021

Do not get your vehicle detailed here, I wish they would have told me they just couldn't do it. You can wipe down your leather,vacuum out your own rug and spray a fragrance yourself. It won't cost you &#1 More

by Dpogue63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Detailed department
Apr 05, 2021 -

Gordon Chevrolet responded

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction. When you expessed your displeasure, we did additional detail work and brought it back to you for approval and applied a discount to your account. We did this because we value you as a customer and hope to continue our relationship as your dealer.

December 11, 2019

Had an appointment @1030am for schedule oil change and check engine light. John took all my information and told me he will call me if there any parts related to my check engine light that was not under w More

by Cogden1289
Recommend Dealer
No
Employees Worked With
JOHN POOL
November 26, 2019

Do not take your vehicle here they are terrible service supervisor John Bukivich is rude and will refuse to work on your warranty vehicle he will tell you to take it somewhere else even if your vehicle is More

by Dfreshj1
Recommend Dealer
No
Employees Worked With
John Bukivich