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Gordon Chrysler Dodge Jeep Ram - Service Center

Washington Court House, OH

4.8
93 Reviews
Call Service Center (740) 313-8269

93 Reviews of Gordon Chrysler Dodge Jeep Ram - Service Center

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June 09, 2023

Staff listens to and answers my questions and concerns with respect. I appreciate, as a woman, being treated with that respect. More

by READERLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Readerlr, thank you for taking the time to write us a review! We appreciate your feedback and your business. We are happy to hear that our staff treated you with respect and that you felt heard! We look forward to serving you again in the future.

Helpful
June 08, 2023

Informed me of the cost prior to doing the expensive battery exchange. I appreciated that. More

by garyandjanestout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Gary and. Jane, thank you for leaving us a five-star review! We appreciate the chance to serve you while servicing your vehicle with honesty and transparency. We look forward to serving you and your family in the future!

Helpful
June 06, 2023

Clean, open and friendly dealership. They got me in last minute and quickly. I appreciate all their help More

by ashleyfontaine99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Ashley, thank you for taking the time to write us a review! We value your feedback and are appreciative of your response. We are happy that we were able to assist you last minute in our service department. Please come see us again whenever you are in need of service!

Helpful
June 06, 2023

They always take care of my family. They have provided great service and only suggest the repairs that are needed. I refer my friends and family to them when they need work done or are More

by holly.wightman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Reinberger Ruehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Holly, thank you for taking the time to write us a review! We are proud that we are able to assist you and your family with transparency and top-notch customer service. Thank you for sending recommendations our way. We look forward to serving you in the future.

Helpful
May 26, 2023

They are a very considerate and pleasant dealership. The service department is the main reason I continue to buy Ram trucks. More

by knisleycraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Knisley, thank you so much for taking the time to write us a review! We are so happy that we were able to provide you with the best car buying experience, especially within the service department. Thank you for your continued business, and we look forward to serving you again!

Helpful
May 25, 2023

So purchased a 2019 Chevy trax with 13+mileage. No heat..they quick fixed it. Still no heat..gotta call em in the morning because purchased 4/15 More

by dowie1979
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Have no idea. Won’t let me click on their pics, js.
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Helpful
May 16, 2023

We have had an ingoing brake issue with our 2012 Jeep Wrangler. But Bill has always been there to try several different things to get it resolved. The entire dealership has always been cooperative and e More

by hcg905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

HCG, thank you for taking the time to write us a review! We are so happy to hear that Bill was able to help you with your Jeep Wrangler and its brake issues and that our dealership gave you the best experience. Thank you for your continued business. Please come see us again when you are in need of service. Gordon gets it done!

Helpful
May 13, 2023

Gordon's have always done what and when they said they were going to do. Been on time and correct. Thanks. More

by WAYNETURNER514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Snyder.
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Jun 06, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Wayne, thank you for taking the time to write us a review. We are pleased that we were able to give you an excellent experience. Please come see us again whenever you are in need of service!

Helpful
May 11, 2023

It was great costumer service and very friendly people! which means a lot to me . More

by ZACKDALE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Zack, thank you for leaving us a review! We are happy that you had both a positive and meaningful customer service experience here at Gordon CDJR. Come see us again whenever you are in need of service!

Helpful
April 29, 2023

BILL Hall is AWESOME, he made sure are my recalls were met on my 2020 Jeep Wrangler an he also made sure I had a safe vehicle to get back an forth to work why my jeep was being painted. He took care of al More

by penreed2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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