Tim Moran Chevrolet

On April 19, 2025, my father-in-law Frank M_____ purchased a new Chevy Trax from salesman Hector Garcia at Tim Moran Chevy in Hemet Ca. . After reviewing his paperwork, it appears that he was seriou purchased a new Chevy Trax from salesman Hector Garcia at Tim Moran Chevy in Hemet Ca. . After reviewing his paperwork, it appears that he was seriously taken advantage of. Mr. M____ is an 88-year-old man in poor health and the salesman loaded him up with every upsell options he could think of. SWAT theft protection. $2595.00 This option was clearly not explained. The features of this program require an Apple or Android phone app. He doesn't own one. He has a google phone with very limited features. The product has no value to him. ARWS touchscreen protection $995.00 I must guess what that is and he has no idea. I think it may be a screen protector for his infotainment system and while there may be some value to that $995.00 is ridiculous. He also could not explain what this was. AGWS VCS $3865.00 I do understand the value of an extended warranty, but it is unconscionable. This coverage will not expire till he is 96 years old. At his age it's obvious that the 3-year 36000 factor warranty would be more than enough. AGWS Carbon Ceramic $1495.00 . Was this applied before the purchase or does it still need to be done? AGWS Tire and Wheel $1250.00 Frank M----- is a retired veteran on a fixed income and health issues. His impaired cognitive abilities are obvious. He also did not think he was buying these options because he didn't actually sign anything. It was all done with Doc-u sign on a tablet. He purchased a Chevy Trax for $26,365.00 by the time the salesman had finished he was at $39,443.31 before tax and license. With a $19,0000 down payment on a $26,365.00 car he now has a payment of $313.00 till he reach's 96 years old. This is one of the most dishonest and despicable examples of elder abuse I ever heard of. The Car plus tax and license and fees is all he intended to purchase. The dealership has not responded to me or requests from the Better Business Bureau. Chevy makes a great car but Tim Moran is not place to purchase one. More

The parts department at Chevy has always been there when I have l needed them. Big or small. I just needed a couple of clips on this trip. But still great customer service! I have l needed them. Big or small. I just needed a couple of clips on this trip. But still great customer service! More

Ricardo I was understanding what I was looking for everything went really smooth. He showed us a couple different options to go on vehicles to be found one that worked for our family. everything went really smooth. He showed us a couple different options to go on vehicles to be found one that worked for our family. More

Austin was very thorough and answered all of my questions during the buying process. I am very happy with the truck that I bought. questions during the buying process. I am very happy with the truck that I bought. More

Best dealership I’ve been to . I have purchased two vehicles from Tim Moran Chevy and each experience was stellar! I have purchased two vehicles from Tim Moran Chevy and each experience was stellar! More

This is my second purchase from Saul Villanueva at Tim Moran Chevrolet..both times he was polite and professional and went above and beyond to get the deal done..I highly recommend bringing your buisness Moran Chevrolet..both times he was polite and professional and went above and beyond to get the deal done..I highly recommend bringing your buisness here and dealing with him‼️ More

Came in and was helped by Austin, he was very knowledgeable and was not pushy! will definitely be coming back and recommending friends and family. Thank you. knowledgeable and was not pushy! will definitely be coming back and recommending friends and family. Thank you. More

The service department was good to me they did a great job. I would recommend them for anyone. job. I would recommend them for anyone. More

We are so happy with our purchase. Evelyn was so great getting us pictures and answering all questions before we got there. She treated us when we got there and was knowledgeable about Evelyn was so great getting us pictures and answering all questions before we got there. She treated us when we got there and was knowledgeable about the vehicle on our test drive. They were great to work with. True to their deal we made over the phone. No hidden fees put in. Cole the finance guy was so good too, he made the r process so easy. We would buy again from them. They offer so many amazing services to their customers that we are bummed we don’t live closer to the dealer. More

Ricardo and Saul help me getting a great deal on my 2025 Chevy Traverse thank you all the help will recommend my friend and family great customer service Chevy Traverse thank you all the help will recommend my friend and family great customer service More