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Goudy Honda - Service Center

Alhambra, CA

4.9
438 Reviews

438 Reviews of Goudy Honda - Service Center

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September 12, 2023

Excellent job for everything. I had oil changed and battery replaced. Total cost over $332 More

by lylam28
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Leo Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Goudy Honda responded

Hi there lylam28 We appreciate you!!! Thank you for the kind review. Glad Leo took great care of you during your recent visit with us here at Service. We look forward to helping you out on your next scheduled visit. Sincerely, The GOUDY Honda Team!

September 11, 2023

Sader is an asset to the Honda company. As soon as my car arrived he promptly came out and assisted me. He asked me what my problem was, took my car in, I signed up for diagnostic test an More

by cruzmode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Goudy Honda responded

cruzmode Thank you so much for giving a few minuets of your day to have left this review. We certainly appreciate your your feedback , it helps other potential customers who are considering servicing their HONDA'S with us here at GOUDY Honda. Sader does an excellent job with all of his customers, your feedback doesn't surprise me. I am just happy to hear both visits mirror that quality customer service on each visit you can expect from our Dealership. Sincerely, The GOUDY Honda Team!

September 09, 2023

Wilson was very personable, knowledgeable, and professional. I continue to be very pleased with every interaction I have at Goudy. More

by jlud17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Goudy Honda responded

Hi there jlud1 Thank you so much for your review. I am glad to hear Wilson took excellent care of your while servicing your HONDA with us here at GOUDY Honda. Sincerely, The GOUDY Honda Team!

September 02, 2023

It was the first time getting our new CR-V service…Elmo was great! He was very courteous and professional…got us taken care of before the promised time. More

by Evie2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
September 02, 2023

Very good customer service, help with my needs. Goudy is always good car dealer Thank you More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Elmo was nice to speak with and very helpful in getting my car serviced. Good experience. More

by p.m.erv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmo
Sep 01, 2023 -

Goudy Honda responded

Hi there p.m.erv Thank you so much for taking a few quick minuets to give our service department a quick review our your recent customer experience!! We do appreciate that. I am happy to hear you had a great service experience with Elmo. We look forward to when we may be of any assistance servicing you HONDA. Happy motoring from me, Elmo & the whole Service Department here at Goudy HONDA! Warm Regards, Customer Relations Monday - Friday (8:30am - 5:00pm)

August 19, 2023

Friendly and great customer service. Everything is clean and organize and I return your car on time. More

by Luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel tieu
Aug 23, 2023 -

Goudy Honda responded

Hi there Luna Thank you so much for taking a few minuets to leave us a quick review of your Service Experience here at Goudy. I am glad to see staff took excellent care of you during your Service visit with us. Happy motoring from myself, Daniel, Henry and the whole Goudy Honda family!!! Warm Regards, Customer Relations Monday - Friday (8:30am - 5:00pm)

August 10, 2023

Very helpful and knowledgeable staff. Doesn’t feel you are pressured into anything. Quick turnaround times. More

by jbird_49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

jbird_49 responded

Happy with my service all around.

Aug 10, 2023 -

jbird_49 responded

Thanks

Aug 17, 2023 -

Goudy Honda responded

Hi there jbird_49 Thank you so much for your feedback and dealer recommendation!!! We look forward to assisting you in the future. Happy motoring from Sader, myself & the whole Service Department team here at Goudy Honda. Warm Regards, Customer Relations Monday - Friday (8:30am - 5:00pm)

August 09, 2023

I've been talking my Honda vehicles to you for years. That says it all. Thank you! More

by CRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 17, 2023 -

Goudy Honda responded

Hi there CRA Thank you for your continued business. We hope to continue to earn your trust and business for future years to come. Happy motoring from the whole Goudy Honda family!!! Warm Regards, Customer Relations Monday - Friday (8:30am - 5:00pm)

August 06, 2023

Car not ready when promised, creating a pick-up problem for me. The multi-point inspection sheet, which is usually attached to the bill, was missing; I use it to keep track of important maintenance…is it More

by Eka91775
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Goudy Honda responded

Hi there Eka91775 I am so sorry about that. I will reach out to Advisor and see if they can send you over a copy. Please private message us back to send us your actual customer name and contact info and we can email you a copy. Or you can call our Service Department. I will leave their number down below for you so they can assist you. Service Department (626) 570-8657 Monday - Saturday (7am - 6pm) Warm Regards, Customer Relations Monday - Friday (8:30am - 5:00pm)

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