Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Sign Up Dealer Panel
Back
View Dealership
Write a review

Goudy Honda - Service Center

Alhambra, CA

4.6
260 Reviews
Write a review
Call Service Center (866) 265-1028

260 Reviews of Goudy Honda - Service Center

Sort by
October 05, 2022

I had a great experience with my oil change Wilson Yu worked with me, and was kind, and pleasant. Thank you More

by Martinlee
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
October 05, 2022

Great experience. They are fast friendly and very professional!! Best thing is they have a shuttle to take you home. Very convenient! More

by Michellejimenez125
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
October 01, 2022

Thanks you, Ivan, for helping me out with my car this last visit! Always a recommended experience. More

by margarito
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Goudy Honda responded

Hi there margarito I am so happy to hear you a wonderful experience with our Advisor Ivan. We certainly look forward to having you back with us here at the Service Department. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 300-4217

Helpful
September 29, 2022

My problem got addressed fairly finally greatly appreciated Chris and Yvette for helping me with this stressful situation. More

by Davistoready
Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Report | Print
Sep 30, 2022 -

Goudy Honda responded

Good morning Davistoready I am truly sorry for your experience. We have made a couple attempts to address and correct what you felt needed to be fixed and we retouched the specific spots you asked for and did that for you to make you happy, you were unhappy with the work and we offered to repaint the areas, you declined and asked for a tint instead. And now it's another scuff. We are doing our best as always to make all of our customers happy and I am unaware of this scuff your talking about so if you can please send me an image so we can take a look at what your speaking of. Thank you. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

Sep 30, 2022 -

Goudy Honda responded

Our Pleasure Davistoready We will give you a call when the parts you requested come in. Thank you for your patients and trust in resolving any and all issues. Wishing you a wonderful weekend ahead. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

Helpful
September 28, 2022

Always, very polite and informative. Friendly and helpful. We have been taking our vehicles to Goudy for almost 15 years. Great service. Thank you. More

by aristeo34
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Wilson
Report | Print
Sep 30, 2022 -

Goudy Honda responded

Hi there aristeo34 I am so happy to hear we have continued to earn your business for so many years and counting! We surely do appreciate you. I am glad to hear you had a wonderful experience with John. We look forward to having you back with us at the Service Department. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

Helpful
September 28, 2022

I recently had my accord serviced. Wilson was knowledgeable and helpful in regards to the repairs needed. Communication was friendly, prompt and clear when explaining each step! More

by deanna.gomar
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Goudy Honda responded

Hi there deanna.gomar Thank you so much for taking a few minuets out of your day to give us a quick review. I am happy to hear you had a pleasant experience with Wilson at our service department. We hope to see you back with us in the future! Have a wonderful weekend! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

Helpful
September 23, 2022

William was such a pleasure to work with I was grateful to have him as my advisor. He was knowledgeable and honest. I will continue to go back to Goudy because of him. More

by Krystal
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2022 -

Goudy Honda responded

Hi there Krystal It makes me happy to read reviews like yours! Thank you for taking a few minuets out of your day to complete one for Wilson and the Service Department here at Goudy Honda! We look forward to helping you on your next visit with us. Happy motoring from all of us here at Goudy Honda of Alhambra Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

Helpful
September 19, 2022

Very efficient and professional. I was happy with the treatment I received at this dealership. More

by reenwhite1965
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2022 -

Goudy Honda responded

Hi there reenwhite1965 Thank you for stopping by for service. I am happy to read you had a great customer experience with Sader. We most definitely appreciate your business. We look forward helping you on the next visit. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

Helpful
September 01, 2022

Best service and very helpful with my car needs. I do wish they bring back the complimentary car wash with any service done. More

by Axp0275
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Ishii
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Doan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Goudy Honda responded

Hi Axp0275 Thank you so much for giving us a quick review on service. We appreciate you. We look forward to having you back with us. Wishing you a wonderful labor day weekend! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

Helpful
August 29, 2022

My Service Agent was very professional and courteous. He had great knowledge for the details in my car. Honesty is very important. So letting me know that the mechanic made a small error and able to corr More

by WAYNE
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andy Doan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

WAYNE responded

Andy was very transparent and made great effort to see that my Odyssey was very taken care of. Most Service agency find extra service needs to balance the required maintenance, thus the client has to pay for extra cost. NOT ANDY, he make sure that proper service needed, and if the mechanic make a mistake, he make sure it is corrected immediately without extra cost.

Aug 29, 2022 -

Goudy Honda responded

Hi there WAYNE Wow such wonderful things said. Thank you so much for putting time and effort in this review. I am sure Andy appreciates it as do I and all of us here at the Service Department. Andy is an awesome Advisor, friendly, helpful and honest. We definitely look forward to when we can assist you again. I hope we have earned & continue to earn your trust & business for years to come! Happy motoring from all of here at Goudy Honda of Alhambra. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

Helpful
1
2
...
26
1 - 10 of 260 results