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Graff Chevrolet Company
Grand Prairie, TX
835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 835 reviews
Verified Customer
November 22, 2025
The dealer has a variety of cars, and there staff is very friendly. Go visit them. friendly. Go visit them. More
by MARYALFARO3
November 21, 2025
Professional service took care of windshield wiper recall issue and got 120,000 transmission service also issue and got 120,000 transmission service also More
by t.ragar.thomas
Employees Worked With
November 19, 2025
I dropped off my 2022 Blazer on 11/5. They took about a week to look & diagnose it. The part was finally brought in on 11/13 and said it wld be ready by 11/15. When I called on 11/14, I w They took about a week to look & diagnose it. The part was finally brought in on 11/13 and said it wld be ready by 11/15. When I called on 11/14, I was told by a young lady that the part was not in. Saul was on vacation. Upon Saul returning on 11/17, I was told the part was there the entire time, but the technician didn't realize it. I finally picked up my car on 11/18. Almost 2 weeks! No loaner cars are ever available. And I would also like to say that the lady who answers the main number to transfer you needs some customer service training. She answers you with 'yeah' and kinda short. I got her a couple of times that I called. Not a good representation of what you want your company to look like. I always bring my car to Graff for maintenance. It's never been this long. I was able to get the senior citizen discount which was nice. I hope to have a better experience next time. More
by RUTHANNLOPEZ31
Employees Worked With
Saul
November 18, 2025
Always on time and professional. Never have any issues when I come in to get service Never have any issues when I come in to get service More
by KEVREE29
Employees Worked With
November 18, 2025
Victor, was able to help me get a deal that worked best for me all while the comfort of my own home. Once the deal was ready and finalized I went in to sign. Everything was really easy and convenient! He t for me all while the comfort of my own home. Once the deal was ready and finalized I went in to sign. Everything was really easy and convenient! He took very good care of me! More
by PUENTE.KENNY2018
Employees Worked With
Víctor Morales
November 16, 2025
very professional car was done quickly and correctly I brought this Vehicle certified at Graff service has been a true blessing on keeping my Impala Rolling brought this Vehicle certified at Graff service has been a true blessing on keeping my Impala Rolling More
by DAMIANSTONER96
Employees Worked With
Stephanie and Rodney
November 15, 2025
Much smaller than the Chevy dealerships I have purchased from in the past, but able to make deals as good as or better than the big boys. from in the past, but able to make deals as good as or better than the big boys. More
by CHARLES.HAISLER
