
Graff Chevrolet Company
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Customer service should be first priority, updates on vehicles are much appreciated, I had to be calling for updates, it should've been the other way around vehicles are much appreciated, I had to be calling for updates, it should've been the other way around More
Great dealership. Superb people. Large selection of vehicles. Had to come to Graff from the west coast to find the vehicle I exactly wanted. Called Graff. They ha Superb people. Large selection of vehicles. Had to come to Graff from the west coast to find the vehicle I exactly wanted. Called Graff. They had it waiting for me when I arrived. Treated us very well in all aspects of purchasing a vehicle. I highly recommend them. Quick, efficient, professional - and extremely friendly. A please to do business with! More
The sales staff and service department at Graff Chevrolet are a top notch team. Professional in every way, they go above and beyond to help you get in the car of your choice at your financial goals. are a top notch team. Professional in every way, they go above and beyond to help you get in the car of your choice at your financial goals. More
Great service department bought my car in on Monday and Thursday it was ready I took my car in on December 15 at the dealership where I purchased my car from moritz Chevrolet in Fort worth off of camp bowi Thursday it was ready I took my car in on December 15 at the dealership where I purchased my car from moritz Chevrolet in Fort worth off of camp bowie they never looked at my car it was just sitting there I had to call them for a update got the same answer the engine tech hasn't bought my car in the bay and they didn't have a loaner car it was a waiting list and they couldn't tell me when a car was going to be available the the call was the day after the the new year I was told my car had 3 more cars ahead of me so I told them iam on my way to pickup my car and yes I gave them a 1 it should have been a zero More
Took over 1 month, to get my toolbox from under the seat, out of trade in. I bought $165k in 2 new vehicles, same day, and response time was horrible. Then, when I did show up to pickup toolbox, it was not e out of trade in. I bought $165k in 2 new vehicles, same day, and response time was horrible. Then, when I did show up to pickup toolbox, it was not even un-installed. Which was 2 10mm nuts. Response time to message system is sub par. Actual follow through is sub par. Especially, when TWO 2025 vehicles purchased at same time. I will not go back, nor refer. Also, MANY clerical issues. Wrong vin vs vehicles, etc More
Our salesman Victor was very helpful in getting us the car we wanted at a price we could afford. The entire team was friendly and helpful in completing this deal. car we wanted at a price we could afford. The entire team was friendly and helpful in completing this deal. More
Excelente servicio, me dieron diagnósticos esenciales para mi auto que necesitan urgentemente,gracias al persinal para mi auto que necesitan urgentemente,gracias al persinal More
Great service as always. They tell me if something needs attention but no sales pressure. Very friendly staff and through mechanics. I always leave feeling secure that my car They tell me if something needs attention but no sales pressure. Very friendly staff and through mechanics. I always leave feeling secure that my car is in good running condition. Thanks guys and ladies. More
Never felt pressured to purchase. Guys were very laid back and comfortable to talk to. Made the purchase and everything has been top notch with the service we have received! Guys were very laid back and comfortable to talk to. Made the purchase and everything has been top notch with the service we have received! More