Back

Graff Chevrolet Company

Grand Prairie, TX

4.3
638 Reviews
Contact Dealership

1405 E Main St

Grand Prairie, TX

75050

Directions

By Type

Showing 638 reviews

January 16, 2025

Customer service should be first priority, updates on vehicles are much appreciated, I had to be calling for updates, it should've been the other way around More

by VILANOJAVIER
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Alonzo Cano
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Great dealership. Superb people. Large selection of vehicles. Had to come to Graff from the west coast to find the vehicle I exactly wanted. Called Graff. They ha More

by REXMCMILLIAN
Recommend Dealer
Yes
Employees Worked With
Victor
January 14, 2025

The sales staff and service department at Graff Chevrolet are a top notch team. Professional in every way, they go above and beyond to help you get in the car of your choice at your financial goals. More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Aguilar
January 12, 2025

Had to wait while no service people were there. It was a cold day though. More

by DAREDARRYL09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
January 11, 2025

Great service department bought my car in on Monday and Thursday it was ready I took my car in on December 15 at the dealership where I purchased my car from moritz Chevrolet in Fort worth off of camp bowi More

by donjuanrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney rogers service advisor
January 10, 2025

Took over 1 month, to get my toolbox from under the seat, out of trade in. I bought $165k in 2 new vehicles, same day, and response time was horrible. Then, when I did show up to pickup toolbox, it was not e More

by NHACKNEYCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Esmerelda Guevara
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
January 10, 2025

Our salesman Victor was very helpful in getting us the car we wanted at a price we could afford. The entire team was friendly and helpful in completing this deal. More

by JWBLANTON7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Excelente servicio, me dieron diagnósticos esenciales para mi auto que necesitan urgentemente,gracias al persinal More

by Hectorr750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Great service as always. They tell me if something needs attention but no sales pressure. Very friendly staff and through mechanics. I always leave feeling secure that my car More

by DUSTYANDDARRELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Never felt pressured to purchase. Guys were very laid back and comfortable to talk to. Made the purchase and everything has been top notch with the service we have received! More

by LORIBEAL66
Recommend Dealer
Yes
Employees Worked With
Gabriel and Alfredo
...
12
...