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Graff Chevrolet Company

Grand Prairie, TX

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Employees
Reviews
Vehicles
4.3
757 Reviews
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1405 E Main St

Grand Prairie, TX

75050

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Showing 757 reviews

May 18, 2025

Bad customer service . No communication with me about my vehicle. Never got a call from the person in charge of my vehicle to let me know what was wrong with it. I had to c More

by ADRIANNASANGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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May 18, 2025

The staff were courteous and helpful throughout each phase of the truck that I purchased. More

by SWILLIAMSBBC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naomi Padilla
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May 15, 2025

Very professional, courteous, and helpful with my purchase. The sales associate, Alfredo was informative, andoutstanding. More

by KSUABER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo five star.
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May 13, 2025

I always enjoy my experience Stephanie and Rodney are great Graff is awesome and polite More

by TARMSTRONG0617
Recommend Dealer
Yes
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May 09, 2025

I bring my truck and they never fix it and the truck has waranty the truck was there 5 months More

by LILIANNAORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025

Quick service, very friendly told exactly what was needed to repair the vehicle. Would recommend again More

by LONE_WOLF73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025

They were a standard dealership who did what they said they would do. The pricing was within market value. More

by WILLMAXWELL.USMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Wright
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May 07, 2025

Body shop seemed to do a good job as far as I can tell. Thanks More

by NONE23
Recommend Dealer
Yes
Employees Worked With
Tony Puente
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May 07, 2025

Was not satisfied I was told one price and got charger more plus I was told that I was going get a big discount and I didn’t they had my car over a month . More

by SELESTINEFEAR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025

The service was friendly and professional. Diego was very knowledgeable about the vehicle that we purchased More

by FERGIEPJ07
Recommend Dealer
Yes
Employees Worked With
Diego Ruvalcaba
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May 06, 2025 -

FERGIEPJ07 responded

Diego did a outstanding job in assisting me and my husband in looking for a vehicle that would work for us. Great customer service skills.

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