Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Graff Chevrolet Company
Grand Prairie, TX
676 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 676 reviews
October 14, 2024
Waited for oil change, said it would take 1. -1/2 hours and fix seat belt factory recall. After 2 hours I was told it would take 2 more hours. Car engine was left dirty, seat belt not fixed. Tr -1/2 hours and fix seat belt factory recall. After 2 hours I was told it would take 2 more hours. Car engine was left dirty, seat belt not fixed. Tried calling twice and no return call. More
by RHARPER5
Verified Customer
October 11, 2024
Great customer service. Service was completed in less time than expected. Will return again. Extremely pleased. Service was completed in less time than expected. Will return again. Extremely pleased. More
by NONE23
Employees Worked With
October 08, 2024
Went in for an oil change and tire rotation. Noticed that my tires wasn’t rotated and the air pressure was low. This dealership used to be nice and on point with everything but not anymore. Noticed that my tires wasn’t rotated and the air pressure was low. This dealership used to be nice and on point with everything but not anymore. More
by SJACOB1177
Employees Worked With
October 06, 2024
joe rosales was rude, short and condescending in communication. graff is close, convenient and local so i wanted to give them my business but will probably avoid going there again for my buick encla communication. graff is close, convenient and local so i wanted to give them my business but will probably avoid going there again for my buick enclave and for purchasing a traverse in the next year. More
by BBARRIENTOS
Employees Worked With
joe rosales
October 03, 2024
The service writers do a great job getting car in and out with service completed with service completed More
by RON@PRESTIGEAUTOBROKERS. Net
October 02, 2024
Excellent Service . ,Our needs were adequately addressed and the service people were very professional and exhibited true concern ,Our needs were adequately addressed and the service people were very professional and exhibited true concern More
by Lukester763
Employees Worked With
September 30, 2024
Always Pleasant people to work with and always work to give you the best deal give you the best deal More
by DROWLAND8
Employees Worked With
