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Graff Chevrolet Company
Grand Prairie, TX
994 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 994 reviews
April 30, 2026
I enjoyed every second of my experience. Pedro made purchasing my new Chevy Blazer easy and hassle free! 10/10 would definitely recommend! Pedro made purchasing my new Chevy Blazer easy and hassle free! 10/10 would definitely recommend! More
by SHAYBABY_83
Verified Customer
April 29, 2026
Sales associate Tate did an excellent job, making the process smooth and well-managed. The dealership provided water and popcorn while we waited for the finance process. process smooth and well-managed. The dealership provided water and popcorn while we waited for the finance process. More
by TRICIA_RODGERS04
Employees Worked With
April 29, 2026
Guy Gibbs and Carlos are the two best guys I’ve ever worked with. They walked me through this beautiful new Corvette and showed me everything. What a wonderful dealership I wish every dealer in America worked with. They walked me through this beautiful new Corvette and showed me everything. What a wonderful dealership I wish every dealer in America was that way truly a pleasant pleasant experience can’t wait to buy another vehicle from them. More
by TROJANOWSKI3
April 29, 2026
No one ever called us till the very end, we always had to call them then when we picked up the car no one went over the work order with us my husband had to go talk to the tech and find out what was wrong. I call them then when we picked up the car no one went over the work order with us my husband had to go talk to the tech and find out what was wrong. It was just horrible customer service More
by SPANKYTWAYNE
Employees Worked With
Sal
April 27, 2026
I came in very frustrated about my cars problem that had to be towed. Rodney assured me that lt would be ok. We had to wait a few days for the part from GM but Rodney made sure we knew what was going on. We to be towed. Rodney assured me that lt would be ok. We had to wait a few days for the part from GM but Rodney made sure we knew what was going on. We have always worked with him when we have any work done on the car. Even when we have regular maintenance done. More
by LENEP1960
Employees Worked With
Rodney in service department
April 27, 2026
The service was excellent, very attentive with the clients. And Pedro brought us food which showed how good he treats people. clients. And Pedro brought us food which showed how good he treats people. More
by FRANCISCO_CUELLAR90
April 23, 2026
People were super nice. Done in timely fashion. Bad was things added at financial when I told them I didn't want even before coming to dealership Done in timely fashion. Bad was things added at financial when I told them I didn't want even before coming to dealership More
by 27RICEMANJW
Employees Worked With
Gerson
April 23, 2026
Pretty good! Very flexible! Everyone I delt with was very commutative and willing to make a deal happen. Very flexible! Everyone I delt with was very commutative and willing to make a deal happen. More
by audrahoefelmeyer
April 23, 2026
Stephanie was Outstanding! She navigated my purchase from start to finish. She was professional, had integrity through out my purchase. Mr. Albert Moreno, was an awesome Coach She navigated my purchase from start to finish. She was professional, had integrity through out my purchase. Mr. Albert Moreno, was an awesome Coach during the process and was instrumental in helping to finalize my deal. More
by bolton7t
