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Graff Chevrolet Company
Grand Prairie, TX
651 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 651 reviews
April 20, 2025
Victor my Salesman was great and made the experience easy as well as the sales team & managers being polite and making sure everything was took care of, best car buying experience I’ve had yet! Thanks guys as well as the sales team & managers being polite and making sure everything was took care of, best car buying experience I’ve had yet! Thanks guys More
by Aaron Sorrells
Verified Customer
April 17, 2025
After using this service department for the second time. I'm very disappointed. They constantly lie to you by giving you misinformation. I went back and checked my road hazard plan and realized that the se I'm very disappointed. They constantly lie to you by giving you misinformation. I went back and checked my road hazard plan and realized that the service advisor lied to me and charged me for services covered under my contract. I have purchased from bigger dealerships in the past and I think Graff Chevrolet nickel and dimes you for every penny they can get. Either the staff is uneducated on their contracts or they are lazy and just want to get you out of the building. More
by Tiny6879
April 17, 2025
After using this service department for the second time. I'm very disappointed. They constantly lie to you by giving you misinformation. I'm very disappointed. They constantly lie to you by giving you misinformation. More
by Tiny6879
April 16, 2025
The service department is on point but your finance department not so good. Communication with this department and the lack of customer service will definitely make me buy from other dealership, i unde department not so good. Communication with this department and the lack of customer service will definitely make me buy from other dealership, i understand being busy, we all are. Do better! More
by RENEE.ADAME
April 15, 2025
Enjoyed the buying experience. Victor was very responsive, prompt, and professional. Very pleasant to deal with Victor was very responsive, prompt, and professional. Very pleasant to deal with More
by Bnichols
Employees Worked With
April 15, 2025
Great service, good communication and they are willing to work to get you the best deal. work to get you the best deal. More
by HILARIO.HUGO
April 15, 2025
Paid $411 dollars for new front brake pad and turn rotors… been there 3 times after the fact and breaker still squeek… Beyond disappointing!!! rotors… been there 3 times after the fact and breaker still squeek… Beyond disappointing!!! More
by TORREZ22
Employees Worked With
Rodney in service is Awesome!
April 13, 2025
I had an appointment with Winston and he was very knowledgeable answer all my questions knowledgeable answer all my questions More
by SDIANE5
April 13, 2025
They was quick and all good ppl Are all good Excellent Quick Helpful Effort Efficient Quick Helpful Effort Efficient More
by WUICHO72
