Graff Chevrolet Company

Caution to all potential buyers: Exercise extreme caution when dealing with this dealership. My personal experience has been nothing short of disappointing and frustrating. I was forced to escalate m caution when dealing with this dealership. My personal experience has been nothing short of disappointing and frustrating. I was forced to escalate my issue to upper management just to cancel an extended warranty, despite sending them multiple emails. What's more disheartening is that I am still waiting for over six weeks to receive my $10k equity check back. This delay is completely unacceptable and reflects poorly on the dealership's integrity. In light of my ordeal, I strongly advise everyone to steer clear of this unscrupulous dealership. Their actions are a disservice to the reputation of all dealerships, and I urge you to avoid them at all costs. More

Great service . Been dealing with Rodney Rogers ; their service writer , and he always takes good care of my vehicle needs . Been dealing with Rodney Rogers ; their service writer , and he always takes good care of my vehicle needs . More

Always friendly service! Appreciate that they inform you of needed services to get permission instead of just doing them snd charhing you afyetwards. Appreciate that they inform you of needed services to get permission instead of just doing them snd charhing you afyetwards. More

Bought my car in Feb CASH and still didn't receive my title because of an error they made. The DMV sent it back 3/10/23 for them to correct and they have yet to do so. I've called them about them numerou title because of an error they made. The DMV sent it back 3/10/23 for them to correct and they have yet to do so. I've called them about them numerous times.But its like talking to a wall. Not to mention it was in the shop for 3 months as soon as I bought it. Absolutely the worst car experience I've ever had. Empty promise after empty promise!!! DO NOT BUY A CAR HERE!!!!! More

I am not able to rate Carlos, I do not know who Carlos Ordaz is? I will say I would love to be contacted by someone high up in Graff Chevy regarding my finance contract. Albert was no help and, once I sig Ordaz is? I will say I would love to be contacted by someone high up in Graff Chevy regarding my finance contract. Albert was no help and, once I signed on the dotted line he didn’t care about me as a person. He directed me to speak with Phillip and I will on Tuesday(7/25). My finance company said it was ok to rewrite my contract and add the down payment to the finance total but I can not seem to get any assistance with Graff completing this addendum but Albert was ok with removing an unwanted warranty from the finance contract but won’t assist me in any other way. I just need someone to call me and contact my finance company who said only the dealer can resubmit the contract repackaged. Eve More

Very helpful and took care of us, no charge Thanks for being very kind to us being very kind to us More

The dealership was clean and had refreshments while you wait. Everyone was attentive and helpful. Diego was especially great. He explained everything thoroughly and was patient while we worked out negotiat wait. Everyone was attentive and helpful. Diego was especially great. He explained everything thoroughly and was patient while we worked out negotiations to get me the deal I wanted. More

The person doing my oil change did not put a paper down in the floorboard . I had shoe grease on my carpet in the floorboard . I had shoe grease on my carpet More

Wonderful experience! Diego was very helpful and insightful! He found me the perfect vehicle and was patient with me throughout the entire process! I have shopped at other Diego was very helpful and insightful! He found me the perfect vehicle and was patient with me throughout the entire process! I have shopped at other dealerships and I have never felt more welcomed by Diego and the Graff Chevrolet team! Go see Diego for the best car buying experience! More

Rodney is my favorite but I truly appreciate all the crew! Thank you for being there for me! crew! Thank you for being there for me! More