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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.2
469 Reviews

469 Reviews of Graff Chevrolet Company - Service Center

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December 27, 2024

Me gusta el srviciobque me dan es muy bue o son muy serviciales y puntuales More

by JUAN.TELLEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Friendly, helpful, knowledgeable customer service associates here at Graft Chevrolet company. I will come back and make another purchase More

by clarence.j.allen
Recommend Dealer
Yes
Employees Worked With
Esmerelda Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

The dealership is great but the service department really disappointed me this time. They should be better. More

by VALADEZDAVID44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney
December 24, 2024

Good service and sales for us to use again in the future for a purchase More

by BOB.CARABAJAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Happy with the service. Will return for my future needs. Good service and good with customers More

by MEREZAADRIANA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esmerelda Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Very attentive, helpful and knowledgeable. Great vehicle and customer service. Convenient hours for busy people like me. More

by REYNA.FLORES80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk
December 23, 2024

The communication between advisors to vehicle owners is terrible. The level of care that I get going over the phone is either rushed or they clearly aren’t listening to you. This Chevy dealership is the le More

by Kdot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

The dealership performed the work fast and efficiently. I took my truck in for a new engine. I thought it would take about a month, but it only took one week for parts yo arrive and another for installatio More

by INOHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
December 22, 2024

They overcharged for service. They will not Price match another dealership to a reasonable labor cost. Their management is the rudest and most unprofessional I've ever dealt with. More

by disgusted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown name of childish and disrespectful employee
December 21, 2024

Polite and professional . Did go slower than anticipated but not bad expecting businesses to be shorthanded More

by JOHNRG35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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