Graff Chevrolet Company - Service Center

Bought a brand new 2025 truck and 770 miles later had to have it towed back to dealership! Transmission trouble already! First person said it would take a week to repair, we are now going on the third week have it towed back to dealership! Transmission trouble already! First person said it would take a week to repair, we are now going on the third week and still not fixed. Had to make my first payment on a truck I don't have! More

Good service ! Also very friendly service with a friendly smile. However, prices are a little but too much. Also very friendly service with a friendly smile. However, prices are a little but too much. More

Great customer service and excellent communication. Would highly recommend this dealer for your next vehicle purchase. Would highly recommend this dealer for your next vehicle purchase. More

Great service Monica was very professional and polite. Service was very quite and even finished before expected Service was very quite and even finished before expected More

People are courteous, I was impressed how fast the service was completed. I'll keep using them service was completed. I'll keep using them More

The staff was wonderful and very helpful. They listened to my concern and provided great service. They listened to my concern and provided great service. More

It took them about a month to see what was going on with my car. The guy (Joe) called me and left a message station I need a new battery and starter and total services would be $864.00. Around 1 week late my car. The guy (Joe) called me and left a message station I need a new battery and starter and total services would be $864.00. Around 1 week later, I heard nothing else from him so I called to see if my car was ready and he basically told me to forget what he had told me before and then suggested some services ( totaling up to be $16,000) which was too pricey so I refused that service. I asked if there were other options and if my car engine would start and he told me he’d call me back but instead I got a call like 2-3 weeks later telling me that my car was ready. I fly home from Florida to pick my car up. I come in and pay for the services they did and was told someone was bringing the car around front. I went to stand outside to wait and then was called back to the desk just to be told that my engine was locked up and since I refused services that I needed to get it towed and that came after paying $333 for whatever the xxxx they did which to me was nothing since it was in the same condition as before. I feel like my time was just wasted and I was the one having to reach out to see what the situation with my car was. No one was even in touch with me until I got the call about my car being ready for pick up More

Fast, but they do not let me know health of my vehicle without me asking. without me asking. More

I’m still waiting on my vehicle but no one know how to email my work order to BPS. email my work order to BPS. More

Nathan, salesmen and Philip, finance mgr. were amazing to work with! They made the experience very easy and worked to put us in a vehicle that we loved and met our budget! We enjoyed the ex were amazing to work with! They made the experience very easy and worked to put us in a vehicle that we loved and met our budget! We enjoyed the experience so much we happily referred other members of our family to join the Graff Chevrolet family. Thanks again for your professionalism and kindness. More