Graff Chevrolet Company - Service Center

They overcharged for service. They will not Price match another dealership to a reasonable labor cost. Their management is the rudest and most unprofessional I've ever dealt with. They will not Price match another dealership to a reasonable labor cost. Their management is the rudest and most unprofessional I've ever dealt with. Very childish Antics by management . I was berated in front of 20 sales employees by their boss . And the odd thing is I never asked to talk to him . He took it upon himself to tell me that he didn't need me as a customer . Feel free and ask any of the people standing there on Saturday morning how he acted . And what he said to me . I bought my 2008 truck there and have had my service done there ever since . There was no understanding of what customer loyalty even is . They act like they are doing you a favor for providing a service that you're paying for. Please call me at the number you texted me at and I will tell you exactly what transpired. More

The dealership performed the work fast and efficiently. I took my truck in for a new engine. I thought it would take about a month, but it only took one week for parts yo arrive and another for installatio I took my truck in for a new engine. I thought it would take about a month, but it only took one week for parts yo arrive and another for installation. The engine it's running very good. I am very satisfied. More

Polite and professional . Did go slower than anticipated but not bad expecting businesses to be shorthanded Did go slower than anticipated but not bad expecting businesses to be shorthanded More

Service not accomplished as requested; customer service sub-standard; led to believe everything was done sub-standard; led to believe everything was done More

I had a issue and the manager was right on it and addressed my concerns addressed my concerns More

I have had great experiences, and not so great experiences. My vehicle was there for three full days, and nothing was accomplished. Then I was charged for it. Then a week later, reimbursed. experiences. My vehicle was there for three full days, and nothing was accomplished. Then I was charged for it. Then a week later, reimbursed. More

Unprofessional very disappointing with their service not recommending for sure I’m still got problems with my truck after several times recommending for sure I’m still got problems with my truck after several times More

Decent experience & good costumer service. Wait time is great at times. Nice staff working here. Wait time is great at times. Nice staff working here. More

Car service gets done but customer service needs work. Every time I return I feel the same way. Every time I return I feel the same way. More

I like costumer services they always have good aptitude . And also are faster . Thanks guys And also are faster . Thanks guys More