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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.2
448 Reviews

448 Reviews of Graff Chevrolet Company - Service Center

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October 19, 2024

Dealership was great at providing the adequate service requested. Boogety boogety boogety this place is ok. More

by WREN.TELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Stefanie told me the parts were in for my two recalls and scheduled me for 7am October 16th. After I check in and waited around for 90 minutes, the cashier comes over to me to tell me the parts did not come More

by MICHAEL.JANUS
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stefanie
October 15, 2024

We love the vehicle, very nice to play games and watch the game. Rides great. More

by PRESILIANOARZOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alonzo Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Very nice and clean waiting room. Great customer service! Oil change only took 35 minutes, wasn’t too long. There was fresh hot coffee and cold water available! More

by ariannamunguia02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
October 14, 2024

Waited for oil change, said it would take 1. -1/2 hours and fix seat belt factory recall. After 2 hours I was told it would take 2 more hours. Car engine was left dirty, seat belt not fixed. Tr More

by RHARPER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Rodney
October 11, 2024

Great customer service. Service was completed in less time than expected. Will return again. Extremely pleased. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Professional And Always Make Sure Customers Have A Good Product Shout Out Graff Chevrolet Thanks More

by JARRODMCDADE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
October 08, 2024

Everyone was helpful and called in a timely matter to give me the diagnosis of my car More

by marig6550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
October 08, 2024

No customer service at all noone wants to do their job in the service dept. More

by peacemaker124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
October 08, 2024

Went in for an oil change and tire rotation. Noticed that my tires wasn’t rotated and the air pressure was low. This dealership used to be nice and on point with everything but not anymore. More

by SJACOB1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
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