Graff Chevrolet Company - Service Center

Multi point inspection never prints out. It’s never given to customer unless it’s requested. It’s always the same excuse it just doesn’t print. Which is unacceptable. I like to receive copie It’s never given to customer unless it’s requested. It’s always the same excuse it just doesn’t print. Which is unacceptable. I like to receive copies of any inspection done on my vehicle. The copy that was given to me was in black-and-white and couldn’t tell what was abnormal unless told by receptionist. Adviser unavailable to explain report, was given a Business card to call back when less busy. Which was upsetting due to the fact I spent almost $500 in services. Even more upsetting because results state I had a fluid/engine leak that needed to be addressed. Check-in and check-out process needs improvement. More

Thank you for your service on my Chevy blazer, I appreciate you for the good work appreciate you for the good work More

I had my car serviced. The service personnel was friendly and knowledgeable. They did the service fast and efficiently The service personnel was friendly and knowledgeable. They did the service fast and efficiently More

Great customer service, kind, dedicated to resolving issues, caring, engaging, showed empathy to situation specialists issues, caring, engaging, showed empathy to situation specialists More

They did a great job n didn't take all morning to get it back to me! back to me! More

The last two vehicles I received were from Graff Chevrolet. They have always provided great customer service. Chevrolet. They have always provided great customer service. More

I had a great visit when I came in for service , The service advisor was nice and courteous, this was my first oil change and the service advisor was very informative, her name was Stephanie Conejo and service advisor was nice and courteous, this was my first oil change and the service advisor was very informative, her name was Stephanie Conejo and there was an African American man that was helpful as well More

Very clean and people were attentive and kept me up to date on the status of my truck that was being serviced date on the status of my truck that was being serviced More

Dealership was great at providing the adequate service requested. Boogety boogety boogety this place is ok. requested. Boogety boogety boogety this place is ok. More

Stefanie told me the parts were in for my two recalls and scheduled me for 7am October 16th. After I check in and waited around for 90 minutes, the cashier comes over to me to tell me the parts did not come scheduled me for 7am October 16th. After I check in and waited around for 90 minutes, the cashier comes over to me to tell me the parts did not come in and may come in today. I wasted 50 miles, time and gas on my leased truck and this is truly unacceptable. The Director was not available at the time. More