Graff Chevrolet Company - Service Center

Waited for oil change, said it would take 1. -1/2 hours and fix seat belt factory recall. After 2 hours I was told it would take 2 more hours. Car engine was left dirty, seat belt not fixed. Tr -1/2 hours and fix seat belt factory recall. After 2 hours I was told it would take 2 more hours. Car engine was left dirty, seat belt not fixed. Tried calling twice and no return call. More

Great customer service. Service was completed in less time than expected. Will return again. Extremely pleased. Service was completed in less time than expected. Will return again. Extremely pleased. More

Professional And Always Make Sure Customers Have A Good Product Shout Out Graff Chevrolet Thanks Product Shout Out Graff Chevrolet Thanks More

Everyone was helpful and called in a timely matter to give me the diagnosis of my car give me the diagnosis of my car More

No customer service at all noone wants to do their job in the service dept. the service dept. More

Went in for an oil change and tire rotation. Noticed that my tires wasn’t rotated and the air pressure was low. This dealership used to be nice and on point with everything but not anymore. Noticed that my tires wasn’t rotated and the air pressure was low. This dealership used to be nice and on point with everything but not anymore. More

joe rosales was rude, short and condescending in communication. graff is close, convenient and local so i wanted to give them my business but will probably avoid going there again for my buick encla communication. graff is close, convenient and local so i wanted to give them my business but will probably avoid going there again for my buick enclave and for purchasing a traverse in the next year. More

The service writers do a great job getting car in and out with service completed with service completed More

Excellent Service . ,Our needs were adequately addressed and the service people were very professional and exhibited true concern ,Our needs were adequately addressed and the service people were very professional and exhibited true concern More

Great service, but sometimes you have shake some tables and get stern for them to provide great customer service. and get stern for them to provide great customer service. More