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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.2
469 Reviews

469 Reviews of Graff Chevrolet Company - Service Center

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September 07, 2024

Service department personnel were knowledgeable, professional, and responsive during my recent visit concerning normal wear, diagnostic and recall service. More

by MDenaliHD80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney - service
September 07, 2024

My salesperson Nate was very professional and easy to talk to. The F&I was also nice to with. They did a good job and handled all my needs. Thanks again More

by LILMOTENGIRL
Recommend Dealer
Yes
Employees Worked With
Nathan
September 07, 2024

Mr.Rodney,was very helpful and Professional .I’m still waiting for The Compresser to come in so the Air Conditioner can be repaired. More

by CDR80JVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Rodney
September 06, 2024

Rodney and his crew did a great job. Got my truck done in a timely manner. The only issue I had was y’all’s system wasn’t working correctly and it took a while for me to make the payment More

by Aaryn
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
September 06, 2024

Diego was awesome and went above and beyond! He made the process so easy! Best car buying experience ever! More

by AMISTONE78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

The staff at Graff was knowledgeable and communicative. We will definitely use them for our Chevy needs. More

by artetaphotography
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Poor customer service and rude especially the service manager Malcom. Please do better when speaking to a customer. The lack of communication from Joe the service man was poor as well. There was no reaso More

by tiffanyhubbard497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
September 04, 2024

The building was nice and spacious. The staff was welcoming and helpful. My sales rep was awesome 👌. More

by REACHBACK45
Recommend Dealer
Yes
Employees Worked With
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Really takes care of the customer and your vehicle. The best dealership in town hands down. More

by TARMSTRONG0617
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
September 03, 2024

Great service quick oil change , I have no more to say at this time . Thank More

by JC_WILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
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