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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.2
448 Reviews

448 Reviews of Graff Chevrolet Company - Service Center

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April 09, 2025

Ok. ...I keep coming back I guess the dealership is OK as I keep coming back for service. More

by NJ
Recommend Dealer
Yes
Employees Worked With
Joe Rosales
April 06, 2025

The staff was courteous. The repairs were quickly diagnosed and repairs completed quickly as well. More

by loarnold55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rosales
April 05, 2025

Efficient and good service, got my car out way sooner than I was quoted. Thank you. More

by alejandrofades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he sits by the wall between the service and parts department. Very professional.
April 05, 2025

They are great, very reliable and to there word. I wanted to purchased and certain car and we made it happen More

by MANNIMITTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Naomi had a personality that even if I didn’t wanna buy a ride, I still would buy a ride but I wanted a ride and she did her best to get me in something and I really appreciate her for that More

by COSTROMAMITCHELL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Super nice team. .helping with the right process to buy the new car. Great team at graff More

by LUIS.RODRIGUEZ243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esmerelda Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

I had squirrel damage, so there were some strange issues. The service department took care of everything and also worked with my insurance company. They went above and beyond to get me back on the road. More

by BDS_TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
March 29, 2025

I usually go here for anything even oil change. Tire rotation is included to with the service and so why the heck would I pay $19.99 when it used to be complementary. Greedy. More

by JRVFERNANDO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Malcolm went beyond the call of duty. He made sure my car was fixed. His staff was great and very friendly. I will always go to Graff Chevrolet. More

by gskeldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Rogers
March 23, 2025

I waited almost 2 hours for my service when I was told it would only take 1 hour. After I got my car back there was No washer Fluid in my car! I will not be bringing my car back to this Chevrolet. They never More

by LAKENDRA.HUNTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
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