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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.2
517 Reviews

517 Reviews of Graff Chevrolet Company - Service Center

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July 20, 2025

I had to call and check the status of my car. No one ever called me unless I called them first. More

by DNG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rosales
July 19, 2025

The service dept did an excellent job in the repairs. However the problem should have been discovered before the car was sold. The alignment was damaged by the truck that delivered the car from north Da More

by JOHNROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Amazing! Went in and got helped out super quick staff was extremely helpful and kind More

by MONICA.MARIE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan AWE
July 16, 2025

I'm truly not interested in writing anything, but here I am writing you something. More

by PHILLIPMAHER
Recommend Dealer
Yes
Employees Worked With
Esmerelda Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Very professional and the work was great. Pleasure having them fix my truck. Looks like new again. More

by david.bedenbaugh
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiny in the body shop was great to deal with.
July 13, 2025

Lack of communication and felt as though they didn’t really want to repair my truck. More

by KASEY.KNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney
July 12, 2025

Absolutely terrible. Honestly this place has to be a scam! I went to get an oil change and I arrived at 7:45am - I was the first person there. The oil change took two and More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Front Desk personnel
July 12, 2025

Amazing people to do business with especially our salesman Gabriel, he was able make sure I was taken care of from the time I got there till I pull off the lot. Would definitely be back for future pu More

by LYDIAGAITAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Aguilar
July 12, 2025

I had a wonderful experience with Jesus J, and the other staff members who helped make my car-buying experience great! More

by PURPOSEINYOU23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus J.
July 12, 2025

Muy buen servicio, el joven que nos atendió nunca se desesperó y al final salimos con una camioneta de ahí. Gracias muy profesionales. Esto borro la mala impresión que tenia de la ultima vez que hice un More

by FLORINDA46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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