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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.2
448 Reviews

448 Reviews of Graff Chevrolet Company - Service Center

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September 10, 2023

Jason in service always goes above and beyond for me. I'm older and disabled for the biggest part but Jason ALWAYS makes me happy that I purchased my truck at Graff Chevrolet! More

by JWJOYBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Showed up unannounced for oil change lube and tire rotation. Out to door in less than an hour. Fantastic. More

by rt parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Graff Chevrolet Company responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Graff Chevrolet

September 08, 2023

The staff was extremely kind and courteous. They performed my service in a reasonable and timely fashion. More

by NIVLEKBRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Graff Chevrolet Company responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Graff Chevrolet

September 01, 2023

Didn't have to wait too long for oil change. Customer service was pretty good. More

by PATVASQUEZ53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Pleasant greetings upon arrival. Helped right away. Rodney was super helpful and answered any questions that was asked. More

by CHENELLE0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
Sep 13, 2023 -

Graff Chevrolet Company responded

Hi, Your experience with Rodney is just the beginning of your wonderful Graff Chevrolet experience. If you ever have any questions, give us a call or better yet stop by!

August 30, 2023

Fast and friendly service. Very helpful. I would recommend to my friends and family anytime. More

by Taye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Sep 13, 2023 -

Graff Chevrolet Company responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Graff Chevrolet

August 26, 2023

Best service I have ever had. The employees are spectacular from sales to service. Highly recommend! More

by ALONZO91.MC
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alonzo Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Graff Chevrolet is my Dealer of Choice Highly recommend to family and friends! Chevy World ❤️‍🔥 More

by VLADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Ordaz, Vladimir Jiron
August 20, 2023

I know that times are changing, but getting service at most dealerships is not up to standards. It takes way to long to get your vehicle worked on. However Graff did an excellent job as usual, for that I More

by session92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Graff Chevrolet Company responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

August 19, 2023

I am very pleased with my service at this facility. Rodney was amazing and kept me updated, always took my calls and my car.., just wow.. it was like getting a new car back!! Thank you Rodney and your More

by TAIRAMAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
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